274 lines
18 KiB
Plaintext
274 lines
18 KiB
Plaintext
What is Piracy?
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by
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Ron J. Goodman
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Am I a software pirate? The people at Lotus would claim I am. I
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disagree. In fact, I think the term "software piracy" needs a new def-
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inition. So let's talk about that first.
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Okay. Just what is a pirate? The audio, video, and film industries
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know. They have real pirates. These are people who make and package
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duplicates of records, tapes, and films; for distribution and mass
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sale. They are offered to the public via apparently normal outlets at
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heavily cut prices, and the original artists get nothing. There's no
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doubt whatsoever that this is illegal. The equivalent would be to make
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duplicates of the Lotus disks and documentation (probably minus the
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copy protection), and sell the package on the open market for 10 % of
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Lotus's price. I've read that there are shops in China and Japan which
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do exactly that. I don't; I never have, and my intention is that I nev-
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er will. Neither do I know anyone else who does it, has done it, or in-
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tends to do it. And I've yet to hear anyone deny that piracy of that
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sort is out-and-out theft, as illegal and immoral as any other form of
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theft.
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What I do do, without hesitation or qualm, is make as many copies
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as I like of any software I buy, and use them in any way I choose on
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any machine I happen to be using. After all, I paid for the damn thing.
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I don't care what the so-called "shrink-wrap" license might say. It
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isn't worth its weight in horse manure. Any unbiased attorney will tell
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you there's no such thing under the Law as implicit agreement to a con-
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tract. Contractual obligations must be agreed to explicitly and specif-
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ically. Even then, they're not binding if they violate certain legal
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criteria. (For instance, the statements on the back of parking lot
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tickets that say the lot isn't responsible for loss or damage are mean-
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ingless. So are many of the clauses in rental leases and agreements.) I
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might use the software on any of several machines I have at home. Or I
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might take one or more of my computers to a job, and use the software
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there......I work on a contract basis, and do this fairly often. Or I
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might take just the software to work, and use it on a machine that be-
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longs to the client company. None of these things is legally or morally
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wrong. Software is a tool for working on information; just as a drill
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is a tool for making holes. When I buy that tool, I'm not buying a
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"license" to use it only in vendor-specified ways. Once I buy it it's
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mine, and I have the right to use it any way I damn well please; with
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the single exception of making copies to sell at a profit. After all,
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Tektronix doesn't try to tell me I can't take one of their scopes with
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me to use at an on-site job assignment. Why should I let a software
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publisher tell me not to use a copy of a program I paid good money for
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in exactly the same way?
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Of course, if the program happens to be Lotus 1-2-3, you "can't"
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make a copy to take to work. Which brings us to the issue of copy pro-
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tection.
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One of the reasons I despise Apple Computer and would love to see
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them go under is that, as far as I know, they originated the concept of
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selling copy protected software. This was (and still is) unheard of in
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the world of CP/M. The first time somebody mentioned copy protection to
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me, I thought the guy was kidding. Like many others, the first thing I
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do with a new software purchase is make backup copies, and I'm not
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about to knowingly spend money for software that tries not to let me do
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that.
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The key word is "knowingly." Most of these outfits conveniently
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"forget" to mention in their ads that their software is copy protected,
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so it's possible I might buy such a package by mistake. It hasn't hap-
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pened yet; but it could. So what could I do then?
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A moralist might say, "Return it for a refund." But even if I
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agreed, it wouldn't work. The "shrink-wrap" license prevents it. While
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it wouldn't hold up in court; there's no way except going to court to
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force the company to refund your money, once you've opened the package.
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And you're not going to find out about the copy protection until you do
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that. A classic catch-22, right?
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Wrong. Because there remains the sweetness of revenge. I figure
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that, if I get in an argument with someone who tries to gouge out my
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eyes, he has no legitimate beef when I block his attempt and ruin his
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future sex life with a well-placed foot. Copy protecting your software
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tells me that you feel no obligation to be concerned with the conveni-
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ence of your customers. I therefore need feel no obligation to contrib-
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ute to your profits. I'll make it stronger. Doing that puts you beyond
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the right to any consideration whatsoever......just like the dude who
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tries to take out my eye in a fight.
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Normally, I'd simply refuse to buy your product. The only way I'd
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do so would be if I didn't know it was copy protected, because you
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"forgot" to mention that little fact in your ads. Then, as far as I'm
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concerned, you've added fraud to your previous sin, and you're really
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beyond the pale.
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So the first thing I'd do would be break the copy protection. The
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second thing would be to disseminate the information on how to break
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the copy protection as widely as possible, and maybe even give away a
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few of the unprotected disks. In spite of popular belief, that last is
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not illegal. Notice: I said "give," not "sell." The same unbiased at-
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torney will confirm that, for nonprofit purposes, you can legally give
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away quite a few copies of copyrighted material, such as software. For
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individuals, the limit is 100. (Beyond that point the Law figures that
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no one has that many close friends, so you must be making a profit of
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some sort.)
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I wouldn't deliberately buy a copy protected software package for
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this purpose. I've got better ways to use my time than breaking copy
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protection. So as long as you clearly label it as such in your adver-
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tising, your copy protected software packages are safe from me. Though
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I'd like to see it, a consumer protection law banning the sale of copy
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protected software probably isn't in the cards. However, a law mandat-
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ing that copy protected software must be unambiguously labeled as such
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in all advertising would be to the advantage of everyone in the field
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(except people who deliberately leave it out in order to sell to people
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like me). In the meantime, several companies are marketing programs
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such as CopyRight and Copy II PC, which are specifically written for
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the backup of protected software. This is carrying my inclination to
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disseminate the information as widely as possible to the ultimate deg-
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ree. If I could control it, the place in Heaven for these people would
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be assured, with the mansions and palaces already prepared. While I
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devoutly hope that there's a special and very hot corner of Hell re-
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served, along with the exclusive attentions of the nastiest demons
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available, for people like Vault Corporation, who not only invent and
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market copy protection schemes, but even, (so I've read), have had the
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colossal gall to file a Lawsuit against some of the good guys (Quaid
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Software).
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A reasonable definition of a software pirate would be someone who
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makes unauthorized copies for the purpose of creating illegal profits.
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The copying practices described above are unauthorized; but none of
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them involves either illegality or a profit motive. Therefore, I don't
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think they can honestly be described as piracy.
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What about the recent flurry of lawsuits? Notice; these have all
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been against companies. The right to give away copies is only clear in
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a non-profit situation. A company that buys a single Lotus package and
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makes 50 copies of the disks and documentation for the use of 50 emp-
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loyees on 50 different machines is on much shakier legal ground, be-
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cause the company exists for the purpose of making a profit. Even then;
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notice also that so far, none of these cases has gone to Court. Lotus
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et al have been careful to sue only companies that they were sure would
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settle without fighting them. This is because it's by no means certain
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that they'd win. Eventually, of course, someone is going to miscalcu-
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late and sue somebody who will make them prove it. The Court fight when
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that happens should be very interesting, and the results illuminating.
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The remaining issue is pricing.
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In scores or hundreds of stores and mail order outlets all over
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the country, double-sided five inch disks are available for less than a
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dollar apiece. The cost of manufacturing a software package for sale is
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simply the cost of the media used plus the cost of printing the docu-
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mentation. Even adding the cost of packaging and mailing, it's pretty
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hard to get the total above $10 or so. Now, the standard for mail order
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pricing is for the price to be three to five times the cost of produc-
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tion. On that basis, the maximum legitimate price for a software pack-
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age would be around $50. I'll admit that that might be a little over
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restrictive; though Borland International and some others are making a
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lot of money selling some very heavy duty software in that price range.
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But even granting that now and then it might be possible to justify as
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much as fifteen times the production cost, the $500 to $2000+ prices on
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some of this stuff remain outrageous. In fact, they are neither more
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nor less than a flat out attempt to rip off the customer.
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This last is going to produce outraged screams of, "What about our
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development costs?" Well, what about them? That argument is a classic
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case of "Figures don't lie; but liars figure." The cost of writing your
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first program for sale, if any (it's zero if you write it yourself in
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spare time, which means in time you couldn't otherwise have gotten paid
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for), is part of your start-up cost; just like the cost of acquiring
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the computer to write it on. Once in operation, writing new programs
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and improving old ones becomes part of your overhead. Naturally, you
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have a right to recover these costs out of your profits. The 200 % to
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400 % profit margin is designed to allow for that, if you've got a dec-
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nt product and a well run operation. After all, few programs take more
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hours to write and debug than it takes to write a 100,000 word novel,
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and how many novels go for $50 a book? Never mind $2000+. The usual
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argument given at this point is, "Novels sell more copies than prog-
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rams." Bull. WordStar, Lotus, Microsoft Basic, MSDOS, CP/M, and lots of
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others have sold in the hundreds of thousands to millions range. That's
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the best-seller range for a novel, and there isn't that big a percent-
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age of best sellers out of all the novels published. Ask any author.
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If you don't buy that argument; try this one. Compare the software
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manufacturer's situation with that of a hardware manufacturer. Take any
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one of the multitude of IBM PC add-on boards as an example. It takes at
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least as much in the way of skill, talent, and time to develop a soph-
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isticated board for a modern microcomputer as it does to develop a
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large program, and a hell of a lot more in the way of capital invest-
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ment. Not only do you need the computer it's going to be run on; you
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need a lab full of expensive test equipment to get the breadboard de-
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bugged and running, usually in wire wrap. Then you have to send it out
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to get a printed circuit card made; after which you have to go through
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the whole process again, because the PC card is always going to come up
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with some bugs that the wire wrap prototype didn't have. Of course,
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along with this you need a full scale software development project,
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because any such board is going to require some custom software to be
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useful and salable. Then, once you get debugged production prototypes,
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you have to invest another big chunk of cash to get into production.
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You have to set up to buy the parts (including having your PC boards
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made); set up an assembly line to put the cards together; hire assemb-
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lers to do the work; set up a test facility with another batch of ex-
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pensive lab equipment to burn in and check out the assembled cards, and
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hire some good technicians to do the checkout and fix the bad cards.
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There'll be lots of bad cards; particularly at the beginning. At this
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point, you're finally ready to start shipping, and begin to get your
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investment back.
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Contrast this with manufacturing software. Once you've written and
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debugged your program, you don't need to invest a penny in equipment to
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make duplicates for sale. All you need is the computer you already used
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to develop the software. Your local print shop will run off the docu-
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mentation for you at a cost of one or two cents per page, depending on
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how many copies you get at a time. You merely place your advertising
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and wait. When the orders start coming in, it takes you five or ten
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minutes at the most, starting from scratch, to get each one ready to
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ship. That's why so many more people go into the software than the
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hardware business. It's orders of magnitude easier and cheaper to do.
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And yet...try this. Sit down with a parts catalog, and the techni-
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cal manual for any of your plug-in cards that includes a schematic or
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parts list. Add up what it would cost you to buy the parts to build
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that card on a standard wire wrap prototype board. You'll almost always
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come up with better than 50 % of the price for the board from a mail
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order house; sometimes more than 100 %. How can this be? Is the manu-
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facturer a charitable institution which is losing money, as the soft-
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ware houses claim they would if they charged a reasonable markup over
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their production costs?
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Not hardly. The manufacturer can buy the parts in quantity cheaper
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than you can in singles, and has invested a lot of time and money in
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reducing his labor cost per unit. He's pricing at a reasonable markup
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over his real costs (remember, the mail order house also makes a prof-
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it), and making lots of money. In short, he's basing the list price on
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a fair profit margin, rather than on G-R-E-E-D and "All the traffic
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will bear."
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If this doesn't convince you that most software prices are set on
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a basis of greed and "All the traffic will bear," nothing will. Of
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course, not all the publishers do this. Borland International sells
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lots of heavy-duty software in the $50 to $100 range, Some for less.
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They have one of the biggest success stories in the industry. And how
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many unauthorized copies of Turbo Pascal have you ever seen? I've yet
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to run into one, and have passed up more than one opportunity to get a
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copy for free.
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Some other software houses have followed suit. A couple of years
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ago, for instance, Eco-Soft dropped their full C language compiler to
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$49.50. At the time, I was working in an engineering department where
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four of us had been looking for C compilers. Now, if we'd decided on a
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compiler with ATTWB pricing, we might've pooled our money, bought a
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package in one name, and made copies for the other three. (The vendor
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isn't really hurt by something like that, because he's made a sale he
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wouldn't have made otherwise.) In this case, each of us bought the
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package individually, because we all agreed that the practice of offer-
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ing non-copy protected, reasonably priced software deserved all the
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positive reinforcement we could give it. That's the mirror image of the
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revenge motive I discussed previously, which is at least partly to give
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negative reinforcement against the sale of overpriced copy protected
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software, unlabeled as protected in the ads.
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That, I think, is the real answer to the "problem" of software
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"piracy." Just as I've yet to run into an unauthorized copy of Turbo
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Pascal among the dozens of times I've encountered the program in the
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last couple of years; I've yet to run into an authorized copy of cer-
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tain useful, popular, but overpriced programs...which, for obvious rea-
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sons, I won't name here.
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I think....at least, I hope...that people like Borland, Eco-Soft,
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and the others who sell solid, reasonably priced, non-copy protected
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software are going to take over. People like Lotus and Vault will eith-
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er have to bow to the inevitable and go along, or wind up in Bankruptcy
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Court. Neither would break my heart. It seems as if the trend has al-
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ready started. Should it go to completion, the "piracy problem" will be
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a thing of the past. There'll always be a few people who are simply out
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to get something for nothing, but the majority of "unauthorized" copies
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are made for motives which are quite different, as I've tried to show.
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If the shakeout I expect occurs, those motives will disappear. And I
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seriously doubt that the real pirates will ever make a noticeable dent
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in the industry, particularly under those conditions.
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AFTERWORD
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I wrote the above about two years ago. Since then, the shakeout I
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predicted has been happening. In fact, at this writing, Lotus seems to
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be almost the ONLY company clinging to copy-protection, though they're
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still a long way from bankruptcy. However, the virtually universal bad
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feelings created by their greed-motivated "look and feel" lawsuit might
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just accomplish that little thing.
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Things do sometimes work out for the best.
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Comments and/or questions? Send them to:
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Ron J. Goodman
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3720 Northfield Rd.
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Apt. 215
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Warrensville, Ohio 44122
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P.S. If you'd like a version of this file that will print out as clean,
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micro-justified copy under WordStar 4.0, $5.00 to the above address
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will get it for you. |