676 lines
27 KiB
Plaintext
676 lines
27 KiB
Plaintext
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GALAXY STARLINK USERS GUIDE r08-01-89
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=======================================
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A SERVICE OF GALAXY TELECOMM CORPORATION
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6303 INDIAN SCHOOL RD NE
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SUITE 105
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ALBUQUERQUE, NEW MEXICO 87110
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INFORMATION AND SIGNUPS 505-881-6964 (MODEM)
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800-321-0156 (VOICE)
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ADMINISTRATIVE OFFICES 505-881-6988 (VOICE)
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I. GENERAL DESCRIPTION
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GALAXY STARLINK is an asynchronous outdial service that permits members to
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make long distance modem-to-modem calls from various points around the
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United States and Canada to computers in remote cities at a low hourly
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cost.
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There are, as of this date, over 1000 local access numbers in the United
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States and Canada and 178 outdial cities in the United States. A complete
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list of both local access numbers and outdial cities are included with this
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guide.
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GALAXY STARLINK uses the facilities of TYMNET, one of the world's largest
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and most powerful networks, a division of British Telecomm.
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II. SIGNING UP FOR SERVICE
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GTC maintains a multiline signup and information bulletin board system with
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up-to-date local access and outdial port city lists which may be accessed
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by calling your local TYMNET access number (available by contacting TYMNET
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at 1-800-336-0149 or calling directory assistance in your city and asking
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for TYMNET). Enter an "a" (with no return) at the connect and at the PLEASE
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LOG IN prompt type "starlinkinfo" when you receive HOST IS ONLINE hit your
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return. You are now on the information and registration system.
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New members may sign up while on line using MasterCard or VISA credit cards
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and receive their contract by First Class Mail. Checkfree and information
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request are sent via Bulk Rate.
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Those who sign up are sent a GALAXY STARLINK member's contract to sign and
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return with 10 days. Only when we have receieved the contract, can a
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username be assigned.
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If you signup with Checkfree, you are required to send back one voided
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check, another check for your registration and your completed CheckFree
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form.
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III. COST
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FROM WITHIN THE UNITED STATES
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-----------------------------
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For members within the contiguous 48 states, there is a one-time
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NON-Refundable registration fee ($35 for credit card and $50 for
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Checkfree), a $10 monthly account maintenance fee and a $1.50 per hour
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charge for use of the network between 7PM and 6AM (your local access area
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time), all day Saturdays and Sundays, and the six major U.S. holidays. The
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cost for daytime use is $14 per hour. Starting 09-01-89, StarLink will have
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a two tier structure as follows:
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The monthly account fee will remain $10.00. Two different accounts
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will be offered either singularly or in combination. The service fee will
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be applied per account.
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$1.50/hr with a 200kchar/hr limit. Any account with an adverage monthly
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usage over 200 will be charge $.01/kchar for each session.
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<Example> Multiply hours used by 200. If less than total kchars used
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then no charge. If usage is greater than hours x 200 then it
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is $.01/kchar on the difference.
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$4.00/hr with no Kchar charge.
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Rates are higher from Alaska, Hawaii, the U.S. Virgin Islands and Canada
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and are available upon request.
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In addition to these rates, some cities are subject to local telephone
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company "Zone" or "ZUM" rates. These are the so-called "meter rates" that
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apply when calling to an out-lying area from the outdial modem. These
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charges can range from ten cents per call upwards and Starlink has no
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choice but to pass those charges on to the member. The worst areas
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affected by these rates are Chicago, Los Angeles and the entire states of
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New Jersey, New York and California. In Milwaukee, Wisconsin, there is a
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twenty cents per call charge to reach Exec-PC.
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STARLINK provides the ability to make long distance calls to BBSes outside
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the outdial local area and neither promotes the use of nor restricts your
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ability to make these calls. Just be aware that in some cases intrastate
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calls can be more expensive than calls across the country.
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You should also be aware that it is possible to dial out of a local
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area without putting a "1" in front of the number.
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The best source of information about whether a call is long distance to a
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BBS is the Sysop of that BBS. Every sysop is well aware of what exchanges
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can reach his BBS with a local call. Ask him when you make your first call
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to his BBS. Please don't ask STARLINK! We don't know! There are
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thousands of exchanges in the United States, we couldn't possibly be aware
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of the rates in every city in the U.S. PLEASE NOTE THAT TYMNET SUBSCRIBES
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TO THE MOST ECONOMICAL BUSINESS RATE FOR THE OUTDIAL.
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FROM SELECTED FOREIGN COUNTRIES
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-------------------------------
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For members residing in foreign countries whose postal and telegraph
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services (PTT) permit gateway connections to TYMNET (International access
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number 31069), STARLINK service is also available.
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Foreign members must establish an account with STARLINK via telephone
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or mail before receiving a STARLINK Username and Password. The only
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payment method that STARLINK will accept from foreign members is
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MasterCard or VISA (Interbank Cards).
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The registration fee for foreign members is $50.00, monthly service fee is
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$20.00, off-peak hourly fees are $3.00 per hour and day-time usage is
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$35.00 per hour. This is in addition to the fees charged by your local PTT
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to reach the TYMNET gateway.
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Local Telephone company charges, as described above, apply to callers from
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foreign countrys.
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FOR ALL MEMBERS
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---------------
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Members who request reprints of bills are charged $5 and there is a $20
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dishonored check or credit card charge. Any monies owed (usage and fees)
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must be paid before an account can be reactivated once it is suspended.
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Passwords and handles may be changed at the members request for a $20
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charge.
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IV. GALAXY INFORMATION NETWORK
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GTC maintains the GALAXY INFORMATION NETWORK Bulletin Board System for the
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use of it's members and others. GIN contains a file library, special
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interest groups, on-line games, electronic messaging, and other services.
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STARLINK members receive unlimited usage of GIN each month. There is no
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charge to the member for time spent in the Special Interest Groups on GIN
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whether the member is using the teleconference feature or the message
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bases. Some areas of GIN may have a surcharge implimented by the sysop for
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special function. A complete GIN User's Guide is included with this file.
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V. SIGNUP PROCEDURE
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LOCAL PHONE LINE
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----------------
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A potential member calls the STARLINK registration system by modem at 2400
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bps with the settings of 8 data bits, No parity, and 1 stop bit and signs
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up as a new user selecting a "handle" and password of his choosing. After
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determining that the service meets his/her needs, the user enters credit
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card or checking account information which invokes an automatic process
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wherein GTC causes a STARLINK username and STARLINK password to be created.
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ALL REGISTRATION FEES ARE NON-REFUNDABLE
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VIA STARLINK
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------------
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A potential member calls STARLINK via his TYMNET access number which may be
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obtained by calling TYMNET at 1-800-336-0149. Dial the access number and
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wait for a connect, enter an "a" with no carrige return and at the "log in"
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prompt type "Starlinkinfo". When you see the prompt " HOST ON LINE" hit
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your <enter> key and proceed as you would with a local call.
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* NOTE: The Galaxy User-ID or "handle" should not be confused with the
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STARLINK Username. These are two altogether different and distinct
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identification measures. The GALAXY User-ID or "handle" is used to access
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GIN. The STARLINK Username is used to gain access to the STARLINK service
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on TYMNET. The password initially selected on GIN will be the same for your
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StarLink account. Changing your password on GIN WILL NOT change your
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StarLink password.
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After a member has signed up for STARLINK service, the users account
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information is transferred to the GALAXY system, and a contract is sent
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out. Once the contract is received in our office, an e-mail message is
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written to the member containing his/her STARLINK Username and a list of
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Outdial port numbers. The member calls the GALAXY system at 505-881-6964
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logs on using the "handle" and password he/she chose when signing up and
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retrieves the STARLINK information.
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INTERNATIONAL MEMBERS MUST CALL 505-881-6988 BY VOICE TO REGISTER.
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VI. USING STARLINK
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As of August 1, 1989 there are 178 outdial "cities". A complete list of
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those outdial nodes is included with this file. A "node" is a port on the
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TYMNET network that may be reached through the network from a local access
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number. As of April 1, 1989 there are over 1,000 local access numbers
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throughout the United States and Canada.
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The member first determines, from the access number list, the local access
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or "in-dial" number to the TYMNET network. These are 1200 and 2400 bps
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modems in the members home town reachable by a local telephone call.
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<< SEE FOOTNOTE BELOW>>
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The member, using a computer and communications program or terminal, dials
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the local access number and is connected to the network. The first
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indication of connection is either a string of garbage or the phrase "enter
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your terminal identifier". Members using a personal computer should type
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the "a" key with no carraige return at which point a "Please log in:"
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prompt will be displayed. The member then enters his/her STARLINK username
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and password seperated by a semi-colon. EXAMPLE: STA000000;password. This
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procedure will result in the STARLINK menu being displayed.
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Note: In most cases, a communications setting of 8 data bits, No parity
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and 1 stop bit will work perfectly. If it doesn't work on your local
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access number, use 7 data bits, Even parity and 1 stop bit.
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VII. THE STARLINK MENU
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The STARLINK menu consists of a list of popular Bulletin Board Systems that
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may be easily accessed by simply typing a number corresponding with the
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selection the member wishes to connect to. EXAMPLE:
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WELCOME TO STARLINK
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1. Galaxy Information Network
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Home of STARLINK
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2. EXEC-PC
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3. MEDCOM BBS
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4. AMUSERS
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5. American LINK-LINE
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6. MULTICOMM BBS
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7. The Mansion
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m manual logon (OUTDIAL)
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i tymnet information
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q exit menu
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Selecting a number corresponding with a BBS will initiate a process
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connecting you to that BBS. No further keystrokes are necessary until the
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BBS prompts you for log-in information. Selecting the number corresponding
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to the "Information" selection will display information regarding the BBSes
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on the menu. if you should at anytime get "hung" hit the <ESC> 3 times and
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it will abort back to the menu.
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VIII. OUTDIAL SERVICES
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Selecting the number corresponding to "Manual Logon" will result in
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you being prompted to re-enter your logon again. with. For example, if you
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wish to connect with the outdial port in Norfolk, Virginia, you would enter
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Username:6896;password. The following information would then be displayed:
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TYMNET ASYNC OUTDIAL 6986 (804) 857 NORFOLK , VA
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>
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At the ">" prompt, you may type "help" and receive the following screen:
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>help
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Set [Half] [Rxon] [Xon] [Even|Space] [Crdelay]
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Half - sets half-duplex communications. Default is full-duplex.
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Xon - sets flow control for data you send. Default is no xon.
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Rxon - sets flow control for data you receive. Default is no rxon.
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Even - sets even parity for data sent. Default is no parity.
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Space - sets space parity for data sent. Default is no parity.
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Crdelay - set printer carriage return delay. Default is no delay.
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Bps [300|1200|2400]
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Sets one of the baud rates indicated above. Default is 2400 bps.
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Dial [Tone] [Pulse] {phone number}
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Dials the requested phone number. Parameters are:
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Tone - activates touch-tone dialing. Default is tone.
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Pulse - activates pulse dialing.
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Optional commas - provide a one second pause. Default is no pause.
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Retry - Redials last phone number.
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Logout - Exits Outdial.
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Help or ? - Prints this screen.
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NOTES: * Dialed number need not be preceded by "9".
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* In some locations, long-distance numbers must be preceded by "1".
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If, at this point, you wish to connect with a BBS whose phone number is,
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for example, 555-1212, you would enter at the ">" prompt, the string
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"d 5551212". This causes the outdial modem to dial the number and connect
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you at 2400 bps. If the host BBS only has 1200 bps modems, you would need
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to first enter "bps 1200" at the ">" prompt. This sets the outdial modem
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to call the host at 1200 bps rather than 2400 bsp.
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If the BBS is busy you will usually receive a "BUSY" indicator, at which
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point you can type "r" to redial the number or "logout" to disconnect and
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return to the "please log in" prompt. At the "please log in" prompt, you
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may simply disconnect.
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What does the connect string mean?
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TYMNET ASYNC OUTDIAL 6986 (804) 857 NORFOLK , VA
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^ ^ ^
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: : :
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Outdial Port # Area Code Local exchange
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STARLINK permits you to make long distance calls from the outdial port.
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You can determine if a BBS can be reached with a local call from an outdial
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port by calling the operator in the destination city and asking if it is a
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local call from the exchange. For example: Virginia Beach exchange 495 is
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a local call from Norfolk exchange 857. If the BBS is outside the local
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dialing area, you can still reach it by putting a "1" in front of the
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number at the ">" prompt. Example: "d 15551212". ALL LONG DISTANCE TOLL
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CHARGES WILL BE CHARGED TO YOU!
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IX. ERROR MESSAGES AND PROBABLE CAUSES
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The following are common error messages and some causes:
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HOST OUT OF PORTS
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All available outdial modems at the outdial city are in use.
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BUSY
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The host BBS's phone lines are all busy.
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CALL FAILED FOR UNKNOWN REASON
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Usually indicates that a voice answered the phone call. Call the number by
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voice to determine if it is still a viable number.
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Can also be caused by low quality modem on the BBS or the BBS only
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operating at 1200 bps. Try the "bps 1200" cure mentioned above.
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Can also mean the BBS has all lines in use and the modem did not detect the
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busy signal.
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MODEM TIMED ITSELF OUT - CALL CUSTOMER SERVICE
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Modem malfunction or all BBS lines are busy. Please report this to TYMNET
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at 800-336-0149 immediately.
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X. SUGGESTIONS
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There are some methods you can use to improve the STARLINK service from
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your end. The two most common complaints and the easiest to cure are file
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transfer speedups and interactive response speedups.
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To improve file transfers:
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Enter a control-V before typing in your STARLINK username. Example:
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"^VSTA000000;password". This means hold down your control key and tap the
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"V" key before entering your Username. This opens up the band width and
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imporves transfer time.
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To improve interactive response time:
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Enter a control-I before your STARLINK username. Example:
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"^ISTA000000;password". Enter this the same way as the example above and
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the response time through the network will be faster. Perfect for chatting
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or e-mail, etc.
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Members calling a 2400 Baud BBS using a 1200 Baud modem can improve
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file transfers and reduce error messages by putting control-X control-R
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before the Username when logging on to the network. This enables X-on,
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X-off flow control and prevents the BBS from sending data to you faster
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than you can accept it. Never use Control-X, Control-R together with
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Control-V. It will really make a mess of things.
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FILE TRANSFERS
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Almost all BBS software requires that you transfer files at 8 data bits, No
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parity and 1 stop bit. If you are having trouble with file transfers this
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will usually be the problem. If you cannot access the network from your
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local number at 8-N-1 and must log on at 7-E-1, have your software switch
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to 8-N-1 after you have entered the ">d #######" command and before the BBS
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connects. Some BBS software doesn't care what settings you use until you
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try to transfer a file. To prevent wasting valuable network time, it's
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best to assume that you need 8-N-1 and change to that setting prior to
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attempting a transfer. Please be sure that if you have striped your high
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bits, you now turn them back on before transfers!
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XI. REPORTING STARLINK PROBLEMS
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We value your business and will attempt to resolve any problem with the
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network as quickly as possible. The fastest way to let us know that a
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problem exists is to post a message to "Galaxy" on GALAXY INFORMATION
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NETWORK. You will receive a reply to your message within 24 hours. If you
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are having trouble logging on, you may call 505-881-6988 by voice between
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9AM and 10 PM Eastern time. Someone will usually be available to answer
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your calls on weekends but this is not guaranteed. E-Mail is faster and
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not time dependent. If you are having a problem after 10 PM and cannot wait
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until the next day, you may call TYMNET customer service at 800-336-0149.
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TYMNET will help you with network problems only, they will not get involved
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with billing questions, help with your communications program, or anything
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other than network communications. Please don't ask them to.
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XII. BILLING QUESTIONS
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Bills for network time are sent to you via US Mail and contain the total of
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the bill and will be researched for a period of 30days.
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--------------------------------------------------------------------------
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If you have problems, please read this complete file again before calling
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customer service. We have found that 99% of all problems are caused by
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improperly entering the Username, outdial port number and password. Please
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also note that we are not versed in "orphan" communications programs.
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--------------------------------------------------------------------------
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TYMNET ASYNCHRONOUS OUTDIAL SERVICE
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07-27-89
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State/ Use Outdial Outdial call made
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City Host # from
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--------------- ----------- ---------------
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Alabama
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Birmingham 4101 205-942
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Huntsville 1258 205-880
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Mobile 8829 205-460
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Opelika 1751 205-742
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Arkansas
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Little Rock 9858 501-666
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Arizona
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Flagstaff 6112 602-774
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Mesa 9532 602-258
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Phoenix 9532 602-258
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Tucson 4751 602-575
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Yuma 3530 602-343
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California ***
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Alhambra 9204 818-576
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Anaheim 9184 714-852
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Cathedral City 7859 619-324
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Colton 6294 714-422
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El Segundo 9203 213-643
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Lancaster 5991 805-945
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Long Beach 9205 213-432
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Moorpark 5134 805-378
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Newport Beach 9184 714-852
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Oakland 8963 415-852
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Pasadena 9204 818-576
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Pleasanton 9202 415-935
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Redwood City 9182 415-361
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Sacramento 9179 916-447
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San Clemente 4447 714-661
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San Diego 9183 619-296
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San Francisco 9533 415-543
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San Jose 6450 408-432
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San Raphael 8094 415-453
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Santa Barbara 6295 805-965
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Santa Maria 6116 805-922
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Sherman Oaks 9206 818-789
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Vernon 3173 213-587
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Walnut Creek 9202 415-935
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Colorado ***
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Aurora 2584 303-832
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Boulder 2584 303-832
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Denver 2584 303-832
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Ft Collins 8737 303-224
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Grand Junction 6115 303-241
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Connecticut
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Bloomfield 9128 203-242
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Bridgeport 6472 203-332
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Hartford 9128 203-242
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Stamford 9129 203-327
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Delaware
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Wilmington 1784 302-652
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District of Columbia ***
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Washinton 2262 703-352
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Florida
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Clearwater 4637 813-441
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Fort Lauderdale 7123 305-467
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Jacksonville 5797 904-721
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Longwood 7096 305-841
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Miami 6582 305-477
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Naples 116 813-434
|
||
Orlando 7096 305-841
|
||
Port St Lucie 9902 407-337
|
||
Tampa 5518 813-933
|
||
|
||
Georgia
|
||
Atlanta 8795 404-451
|
||
Doraville 8795 404-451
|
||
Marietta 8795 404-451
|
||
Martinez 433 404-855
|
||
Norcross 8795 404-451
|
||
|
||
|
||
Idaho
|
||
Boise 200 208-395
|
||
|
||
Illinois ***
|
||
Chicago 8257 312-922
|
||
Glen Ellyn 8944 312-790
|
||
Lake Bluff 780 312-295
|
||
Springfield 5403 217-
|
||
|
||
Indiana
|
||
Indianapolis 9349 317-632
|
||
South Bend 5129 219-234
|
||
|
||
Iowa
|
||
Ames 1745 515-232
|
||
Des Moines 9854 515-277
|
||
|
||
Kansas
|
||
Mission 8615 913-384
|
||
Wichita 8013 316-681
|
||
|
||
Kentucky
|
||
Lexington 9987 606-266
|
||
Louisville 8678 502-499
|
||
|
||
Louisiana
|
||
Baton Rouge 6999 504-291
|
||
New Orleans 3654 504-525
|
||
|
||
Maryland ***
|
||
Baltimore 4600 301-528
|
||
Bethesda 2262 703-352
|
||
Rockville 552 301-869
|
||
|
||
Massachusetts ***
|
||
Boston 8796 617-439
|
||
Cambridge 8796 617-439
|
||
Gorton 10148 testing
|
||
Kingston 5936 617-585
|
||
Lowell 531 508-452
|
||
Marlborough 432 508-481
|
||
Springfield 3948 413-785
|
||
|
||
Michigan ***
|
||
Ann Arbor 209 313-973
|
||
Detroit 8794 313-963
|
||
Grand Rapids 9872 616-458
|
||
Lansing 9992 517-484
|
||
Southfield 9855 313-557
|
||
|
||
Minnesota
|
||
Minneapolis 3494 612-332
|
||
St. Paul 3494 612-332
|
||
|
||
Mississippi
|
||
Hattiesburg 1164 601-582
|
||
Tupelo 9901 601-841
|
||
|
||
Missouri
|
||
Bridgeton 8978 314-731
|
||
Hazelwood 8978 314-731
|
||
Independence 8615 913-384
|
||
Kansas City 8615 913-384
|
||
St. Louis 8978 314-731
|
||
|
||
Nebraska
|
||
Omaha 2521 402-393
|
||
|
||
Nevada
|
||
Boulder City 342 702-294
|
||
|
||
New Jersey ***
|
||
Camden 8693 609-665
|
||
Englewood Cliffs 6319 201-567
|
||
Newark 7618 201-824
|
||
Pennsauken 8693 609-665
|
||
Piscataway 3319 201-562
|
||
Princeton 8920 609-452
|
||
South Brunswick 8920 609-452
|
||
Union City 2359 201-824
|
||
|
||
New Mexico
|
||
Albuquerque 661 505-242
|
||
Las Cruces 6630 505-525
|
||
|
||
New York ***
|
||
Albany 9192 518-458
|
||
Buffalo 9194 716-893
|
||
Hempstead 9193 516-481
|
||
Lake Grove 582 516-471
|
||
Melville 8811 516-420
|
||
New York 1059 212-809
|
||
Pittsford 6019 716-385
|
||
Rochester 6019 716-385
|
||
Syracuse 4710 315-433
|
||
White Plains 8571 914-761
|
||
|
||
North Carolina
|
||
Ashville 271 704-253
|
||
Charlotte 6793 704-374
|
||
Durham 9986 919-549
|
||
Winston-Salem 7068 919-768
|
||
|
||
Ohio ***
|
||
Akron 8740 216-376
|
||
Cincinnati 1785 513-530
|
||
Cleveland 4222 216-861
|
||
Columbus 9347 614-221
|
||
Dayton 9511 513-898
|
||
Toledo 1190 419-255
|
||
|
||
Oklahoma
|
||
Oklahoma City 9165 405-495
|
||
Tulsa 6605 918-585
|
||
|
||
Oregon
|
||
Eugene 9857 503-343
|
||
Portland 9164 503-222
|
||
|
||
Pennsylvania ***
|
||
Lemoyne 1707 717-975
|
||
Philadelphia 9581 215-592
|
||
Pittsburgh 7408 412-642
|
||
|
||
Rhode Island
|
||
Providence 9130 401-724
|
||
|
||
South Carolina
|
||
Columbia 9993 803-252
|
||
Greenville 9074 803-233
|
||
|
||
Tennessee
|
||
Knoxville 9985 615-693
|
||
Memphis 1551 901-527
|
||
Nashville 9141 615-889
|
||
|
||
Texas
|
||
Amarillo 8736 806-355
|
||
Arlington 9337 817-998
|
||
Austin 1306 512-448
|
||
Corpus Christi 424 512-887
|
||
Dallas 2948 214-986
|
||
Denton 5990 817-?
|
||
El Paso 210 915-532
|
||
Fort Worth 9337 817-998
|
||
Houston 4562 713-496
|
||
Killeen 9861 817-447
|
||
San Antonio 9169 512-222
|
||
Waco 9859 817-776
|
||
|
||
Utah
|
||
Salt Lake City 534 801-533
|
||
|
||
Virginia
|
||
Alexandria 2262 703-352
|
||
Arlington 2262 703-352
|
||
Fairfax 2262 703-352
|
||
Harrisonburg 10149 703-433
|
||
Midlothian 7339 804-330
|
||
Norfolk 6986 804-857
|
||
Portsmouth 6986 804-857
|
||
Richmond 7339 804-330
|
||
Virginia Beach 6986 804-857
|
||
|
||
Washington
|
||
Bellevue 9170 206-281
|
||
Bremerton 773 206-377
|
||
Port Angeles 6113 206-452
|
||
Seattle 9170 206-281
|
||
Spokane 159 206-747
|
||
Tacoma 907 206-572
|
||
Vancouver 5447 206-574
|
||
Yakima 8931 509-248
|
||
|
||
Wisconsin
|
||
Brookfield 9167 414-785
|
||
Milwaukee 9167 414-785
|
||
|
||
Wyoming
|
||
1752 307-742
|
||
|
||
|
||
*** WE HAVE FOUND THAT THESE STATES HAVE TELCO CHARGES. As we find
|
||
them we will update this list.
|
||
|
||
|
||
Downloaded From P-80 International Information Systems 304-744-2253
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