72 lines
4.3 KiB
Plaintext
72 lines
4.3 KiB
Plaintext
File: Called Party Supervision
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>>===========================================================<<
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>> ANOTHER TELECOMMUNICATIONS PHILE FROM THE ARCHIVES OF THE <<
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>> PRIVATE SECTOR BBS (201) 366-4431, OFFICIAL BOARD OF 2600 <<
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>> FOR BEST RESULTS WHEN READING TRY 80 COLUMNS / LOWER CASE <<
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>>===========================================================<<
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Equal Access and Modem Autodialers by Shadow 2600
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Now that AT&T is being divested of its local telephone companies, phone
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customers across the nation have to choose their long distance carier as equal
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access is phased in. Advertising campaigns emphasize such aspects as low rates
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and operator assistance, but no one mentions a factor that will affect modem
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users who use auto dialers for long distance calls. Not all of the alternate
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long distance carriers provide called party answering supervision on all calls.
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Called party answering supervision basically has the telephone company start
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billing only when the called party answers the telephone. However, many of the
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alternate long distance companies still operate with the "fixed timeout" basis
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for charging. That is, if a call is held for a fixed length of time (usually 30
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seconds) the charging starts, whether or not the call was answered. This could
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cause modem owners large bills if they use autodialers to make long distance
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calls. Modems are usually set up to wait up to one minute when attempting to
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make a call, and thus have to timeout through busy signals, long call setup
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sequences, extender waits, and similar problems. This could result in many
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billed but never answered calls.
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Some of the other carriers provide it on calls to some cities, and others not
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support it at all. Only AT&T Communications provides called party answering
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supervision on all calls to all points at this time. It is almost impossible to
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get information on how a long distance company charges its calls as as they
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don't want to reveal how their billing is handled. The alternate carriers get
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called party supervision when the destination location goes equal access.
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However, there has been no quick action on the part of the alternate long
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distance companies to make use of the supervision data as they would have to get
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equipment for passing the information back to the billing computer at the
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originating point. Thus called party answering supervision information often
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ends up being ignored by these carriers even when available. Another point to
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remember is that called party answering supervision's availability depends on
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whether the destination has equal access, not the originating location. The
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lower long distance rates of alternate long distance rates must be weighed
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against the time out problem as it affects autodialing modems. One way to
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circumvent this is merely to set your modem to a shorter waiting-for-connect
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time, but this may not provide enough time for the call to go through. [For
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more information on this and other telecommunications topics call the Private
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Sector BBS at (201) 366-4431]
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