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428 lines
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T H E N E T W O R K O B S E R V E R
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VOLUME 1, NUMBER 1 JANUARY 1994
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What is The Network Observer?
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The Network Observer is a monthly electronic newsletter about
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networks and democracy. As the editor of TNO, I will interpret
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both terms, networks and democracy, as expansively as possible.
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Networks include the Internet and other global computer networks,
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but they also include social networks of all sorts, computerized
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or not. Democracy, for its part, includes all the means by which
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people get together to collectively run their own lives. Social
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networks are vital for any kind of functioning democracy, and
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computer networks are vital if democracy is to survive and grow
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in the face of an increasingly global market economy. The market,
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in my view, is like the police: of course you need it, but if
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it becomes the central organizing principle of your culture then
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you're in serious trouble.
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Where do you get the time to write this stuff?
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Writer's block. When I can't make myself write the things that
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are supposed to get me tenure, I try to keep up the momentum with
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smaller writing exercises about whatever's on my mind. Sometimes
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the results are interesting, and those are the bits I'll include
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in TNO. If you find them interesting too then you're most welcome
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to subscribe. And I hope you'll pass TNO along to anyone else who
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might be interested as well.
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Action alerts.
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Computer networks are a new medium, and we still haven't figured
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out what to do with them. One thing we can do is share success
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stories; if someone does something really innovative with the net,
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let's get the word out.
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But some of the net's uses have been around for years without
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anybody really paying much attention. One such use is what I'll
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call (following many analogous practices on paper) the "action
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alert". An action alert is a message that someone sends out to
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the net asking for a specific action to be taken on a current
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political issue. It's time to understand how action alerts work
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and abstract some guidelines for people who might wish to use them
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more consciously in the future.
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The action alerts I can think of fall into two categories, single
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messages and structured campaigns.
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* Single-message alerts. One model for a single-message alert
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might be the recent flood of messages urging us all to counter
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an ongoing Christian right campaign by calling up Apple Computer
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to congratulate it on its policies regarding gay and lesbian
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families. Several other such messages have passed through the
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Internet over the years. A single-message alert will typically
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be sent out ad hoc a discussion group, or to a bunch of them, from
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which interested individuals will pass it along to other groups.
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* Structured campaigns. Perhaps the best model for a structured
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campaign is Jim Warren's successful campaign to get California
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legislative information made publicly available on the Internet.
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Rather than send his messages out to discussion groups, Jim
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created his own mailing list devoted solely to this campaign.
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Another example is the mailing list that Amnesty International
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maintained for a while -- I believe it's no longer operating.
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Both types of action alerts are obviously modeled on things that
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have been happening on paper, and lately via fax machines, for a
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long time. What computer networks do is make them a lot cheaper.
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In particular, a networked alert can travel extremely far from its
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origin by being forwarded from friend to friend and list to list,
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without any additional cost being imposed on the original sender.
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This phenomenon of chain-forwarding is important, and it behooves
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the would-be author of an action alert, whether a single message
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or a whole campaign, to think through its consequences:
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(1) Establish authenticity. Bogus action alerts -- such as the
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notorious "modem tax" alert -- travel just as fast as real ones.
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Don't give alerts a bad name -- include clear information about
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the sponsoring organization and provide the reader with some way
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of tracing back to you.
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(2) Put a date on it. Action alerts can travel through the net
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forever. They may, for example, sleep in someone's mailbox for
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weeks, months, or years and then suddenly get a new life as the
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mailbox's owner forwards it to a new set of lists. Do not count
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on the message header to convey the date (or anything else);
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people who forward net messages frequently strip off the header.
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And if your recommended action has a time-out date (e.g., do it
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by Thursday, February 17th or don't do it) then clearly say so.
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(3) Put clear beginning and ending markers on it. You can't
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prevent people from modifying your alert as they pass it along.
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Fortunately, at least in my experience, this only happens
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accidentally, as extra commentary accumulates at the top and
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bottom of the message as it gets forwarded. So put a bold row
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of dashes or something like that at the top and bottom so extra
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stuff will look extra.
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(4) Think about whether you want the alert to propagate at all.
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The Amnesty alert network actively discouraged this kind of
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forwarding. Because of the extremely sensitive nature of the
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materials they were sending out, they wanted to know precisely
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who was getting their notices, and how, and in what context.
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And they wisely said so.
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(5) Make it self-contained. Don't presuppose that your readers
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will have any context beyond what they'll get on the news. Your
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alert will probably be read by people who have never heard of you
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or your cause. So define your terms, avoid references to previous
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messages on your mailing list, and provide lots of background, or
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at least some simple instructions for getting useful background
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materials. Avoid the temptation to explain the issue in the
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shorthand you use when preaching to the converted. This can take
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practice.
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(6) Give everyone something to do. If your campaign only applies
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to a certain political area, such as Warren's California campaign,
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explain some alternative way that people from outside that area
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can help out. Or, conversely, if your campaign is global, say so.
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Apple Computer, for example, is a global firm and deserves global
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reinforcement for its good deeds.
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(7) Put a good, clear headline on it. And all the rest of the
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usual advice. State the facts and double-check them. Check your
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spelling too. Use short sentences and narrow margins. Write in
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language that will be understood worldwide, not just in your own
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country or culture.
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(8) Don't overdo it. Action alerts might become as unwelcome
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as direct-mail advertising. Postpone that day by picking your
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fights and including some useful, thought-provoking information
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in your alert message. If you're running a sustained campaign,
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set up your own list, like Jim Warren did. Then send out a single
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message that calls for some action and include an advertisement
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for your new list.
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(9) Do a post-mortem. When the campaign is over, try to derive
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some lessons for others to use. Even if you're burned out, take
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a minute right away while the experience is still fresh in mind.
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What problems did you have? What mistakes did you make? What
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unexpected connections did you make? Who did you reach and why?
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Good guesses are useful too.
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(10) Don't mistake e-mail for organizing. An action alert is
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not an organization; it's just an alert. If you want to build a
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lasting political movement, at some point you'll have to gather
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people together, and it's really not clear whether the net is a
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good medium for doing this. More on this topic in future TNO's.
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With regard to campaigns run through mailing lists, the important
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thing is to realize that such a campaign gets its power from two
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linked elements: (a) a reporter on the scene (for example, in the
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California Legislature) who can provide accurate, sophisticated,
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comprehensible, up-to-the minute accounts of the current state
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of play; and (b) a networked constituency who will read these
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accounts and is willing to act on them.
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In the particular case of legislative campaigns, this is a pattern
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that's developing throughout the world of lobbying. The lobbyist
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who spins arguments in members' chambers is quickly giving way
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to the mass-mail and mass-telephone specialist who, armed with
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absurdly detailed demographics on the member's constituents, whips
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up letters and calls based on the issue of the moment. And many
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organizations, such as the National Association of Manufacturers,
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have reportedly been using computer networks for this purpose
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routinely for years. This is definitely not a healthy development
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overall. But the practices that have emerged on the Internet have
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an important virtue when compared to the inflaming targeted phone
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call: the alert messages go out in "public", or at least in open
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network forums, and are subject to criticism from people who find
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them misleading.
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I'll have more to say about computer networks and lobbying in
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future issues of TNO. The lesson to take home right now is that
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the Internet is providing some kind of vague approximation of a
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"public sphere" for political action, and we can all do democracy
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and ourselves a big favor by paying close attention to its logic
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and its ethics.
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New things to do with the net.
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Over the last several months I've been exploring two new things
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that I can do on the net without devoting more than an hour a
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week to them. The Red Rock Eater News Service is a mailing list
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I've been running on weber.ucsd.edu with the assistance of Mike
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Corrigan. It's not a discussion list. I simply send out on RRE
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whatever falls into my e-mailbox that strikes me as interesting
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-- about five messages a week. People who share my interests
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are welcome to subscribe to RRE, and people who don't share
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my interests are encouraged to start their own list. RRE is
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currently pushing 500 subscribers.
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I've been trying to think of a generic name for this kind
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of mailing list. Maybe it's a "reader", as in the Utne Reader,
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which samples various vaguely "alternative" magazines. Or maybe
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it's a "filtering service", since in practice it mostly consists
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of messages from a fixed set of mailing lists: CPSR and EFF
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newsletters, the Bryn Mawr Classical and Medieval Reviews, the
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sci-tech-studies list at UCSD, and another, much higher bandwidth
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filtering service called net-happenings, organized by Gleason
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Sackman <sackman@plains.nodak.edu>.
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To subscribe to RRE, send a message that looks like:
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To: rre-request@weber.ucsd.edu
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Subject: subscribe yourfirstname yourlastname
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To subscribe to net-happenings, send a message like so:
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To: listserv@internic.net
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Subject: anything
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subscribe net-happenings yourfirstname yourlastname
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Whatever it's called, I wish that more people would run this kind
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of mailing list. That way I could learn about a bunch of topics,
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like the issues on the com-priv (Privatization of the Internet)
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mailing list, without wading through tons of messages daily.
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In any event, my other network experiment is a paper called
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"Networking on the Network". It's been distributed or advertised
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on several e-mail lists. (To fetch a copy, send a message to
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rre-request@weber.ucsd.edu with the subject line "archive send
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network".) I wrote the first draft of it over the summer and sent
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it to a few hundred people, requesting comments. By now about
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twenty people have sent back anything from a single suggestion
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to detailed criticisms. That may not sound like much, but it has
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made a big difference.
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As a result, the paper has grown to at least twice its original
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since, not to mention twice its original clarity, half its
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original attitude level, and improved sensitivity to the situation
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of people who aren't employed in elite institutions. This is good
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for me, since it keeps me thinking about the ideas and I never
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have to declare it "finished" with all its faults. And it's good
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for the people who might profit from its improvements. But --
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and this just kills me -- I don't get any official credit for
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it. Because it's just a file available on the Internet, it has
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never been "published", unless you count its appearance in the
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Risks Digest. I've sent it to a couple of magazines and a book
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publisher, but somehow it's just not the kind of thing that
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anybody is set up to publish.
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But forget about that. It's not for the sake of my resume anyway.
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It's a kind of community memory, gathering up suggestions and
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experience into a form that everyone can use. My model in this
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regard is a paper David Chapman when he and I were both graduate
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students, "How to Do Research at the MIT AI Lab". (In case you're
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wondering, I don't think it's in print any more. And I've lost
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my copy.) What he did was simple: he send e-mail to a few dozen
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wise (or at least experienced) people, asking "what's the one bit
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of advice you want to pass along to new graduate students in the
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lab?" He had to do a reasonable amount of editing, and he wrote a
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lot of it himself anyway, but the resulting document was extremely
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useful and was widely and enthusiastically propagated.
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Every community can do this, and the Internet provides a perfect
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medium for doing so. In particular, you can do it. Send notes
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(the same note sent to each one individually) to the three dozen
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people in your field who you regard as wise. Tell them you're
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trying to gather wisdom and advice for beginners (and specify "new
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graduate students", or "new employees", or "beginning activists",
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or whatever), and say that even one paragraph would be helpful.
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Tell them it doesn't have to be formal, and indeed it should feel
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much more like writing a personal letter (like they say in the
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instructions for authors in Whole Earth Review) than a formal
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article. Then collect the answers, edit them together with headings
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and an introduction, make the resulting document available on the
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net (through gopher or WWW or an e-mail archive or whatever), and
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publicize it in the relevant listservs and newsgroups. The document
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should include a date ("Version of 8 January 1994"), instructions
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for how to fetch the current version, and an invitation to send
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along further suggestions.
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This month's recommendations.
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Douglas Schuler and Aki Namioka, eds, Participatory Design:
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Principles and Practices, Hillsdale, NJ: Erlbaum, 1993. A set of
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papers on the practice of designing computers with the involvement
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of their prospective users. Most of the papers are grounded in
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the actual complexities of experience. See also the special issue
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on participatory design of Communications of the ACM, June 1993,
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and a couple more relevant papers in the December 1993 and January
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1994 issues of the same journal.
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Seth Chaiklin and Jean Lave, eds, Understanding Practice:
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Perspectives on Activity and Context, Cambridge: Cambridge
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University Press, 1993. A bracing collection of theoretically
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sophisticated empirical studies of routine activities -- each
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study finds large things through sustained engagement with small
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things, from sailors navigating a boat into port to AI people
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designing something on a whiteboard to school examinations.
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Robert Gottlieb, Forcing the Spring: The Transformation of the
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American Environmental Movement, Washington, DC: Island Press,
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1993. An innovative history of the environmental movement
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in the United States. Gottlieb paints a much broader picture
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than most. In particular, he focuses away from the large
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national organizations and towards the diverse traditions of
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local, grass-roots work in communities across the country. The
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environmental movement has its roots not simply in middle-class
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nature appreciation but also in industrial hygeine and simple
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community self-defense.
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Judith Lewis Herman, Trauma and Recovery, New York: Basic Books,
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1992. A feminist psychiatrist looks at the psychological effects
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of severe trauma. Her gaze is both clinical and political.
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She emphasizes that the experiences of trauma victims are never
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legitimized without a political movement to lend support to their
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voices. Once brought out into the open, though, the experiences
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of trauma are pretty much universal. One chapter, for example, is
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literally written in alternating paragraphs about rape survivors
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and soldiers, and another alternates between battered wives and
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political prisoners. Her book is all the more important right
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now, given the backlash against victims of sexual abuse that has
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made the national magazines.
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Open a window into the exploding world of right-wing theory and
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networking with a free subscription to Imprimis, a small monthly
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newsletter published by Hillsdale College, Hillsdale, Michigan
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49242, USA. Their US phone number in is 1-800-437-2268. I don't
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know if they'll accept subscribers outside the US, but they say
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"Circulation 490,000 worldwide", so it's certainly worth a try.
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Company of the month.
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It's no secret that the initiative in computer research has
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shifted from academia to the private sector. And private
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companies, especially the smaller ones where the real innovation
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is happening right now, are normally more motivated to publish
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their ideas through PR and sales brochures than through the
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open literature. That's why it's important to keep up with what
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new companies are doing by getting ahold of the documents that
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companies put out about themselves. All such documents should
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be read with a big critical grain of salt, but they should be
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read nonetheless. So each month (when I can manage it), this
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department will recommend that you contact a certain company and
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ask for some basic brochure about the company and its products.
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I do not necessarily endorse these companies' work, but I am
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absolutely NOT recommending that you harass them. Don't request
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the materials unless you are genuinely interested in reading them.
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This month's company is
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Enterprise Integration Technologies (EIT)
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459 Hamilton Avenue
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Palo Alto, California 94301
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USA
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phone +1-415-617-8000
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fax -8019
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E-mail: info@eit.com
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WWW: http://www.eit.com/
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EIT are currently most famous for the money they just got to help
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build the Smart Valley CommerceNet, "an electronic marketplace for
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Silicon Valley's electronics industry". This is important because
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it's the cutting edge of integration of computer systems *between*
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companies and not just inside them. We can expect this to really
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change the structures of numerous markets, and not just in the
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computer industry.
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Abstract of the month.
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Nikzad Toomarian, Multi-target tracking in dense threat
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environments, Computers and Electrical Engineering 19(6), 1993,
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pages 469-479.
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"A new approach to multi-target tracking is presented for the
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mid-course stage of the Strategic Defense Initiative (SDI). This
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approach is based upon a continuum representation of a cluster of
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flying objects. The velocities of the flying objects are assumed
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to be embedded into a smooth velocity field. This assumption
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is based upon the impossibility of encounters in a high-density
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cluster between the flying objects. Therefore, the problem is
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reduced to that of identifying a moving continuum based upon
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consecutive time frame observations. In contradistinction to the
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previous approaches, here each target is considered as a center
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of a small continuous neighborhood subjected to a local-affine
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transformation, and therefore, the target trajectories do not mix.
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Obviously, their mixture in plane of sensor view is apparent. The
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approach is illustrated by an example."
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This abstract comes from the "Mags" database of the University of
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California Libraries' clunky but nonetheless indispensible Melvyl
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system, which is a product of Information Access Company (IAC).
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Phil Agre, editor pagre@ucsd.edu
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Department of Communication
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University of California, San Diego +1 (619) 534-6328
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La Jolla, California 92093-0503 FAX 534-7315
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USA
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The Network Observer is distributed through the Red Rock Eater
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News Service. To subscribe to RRE, send a message to the RRE
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server, rre-request@weber.ucsd.edu, whose subject line reads
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"subscribe firstname lastname", for example "Subject: subscribe
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Jane Doe". For more information about the Red Rock Eater, send
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a message to that same address with a subject line of "help".
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Copyright 1994 by the editor. You may forward this issue of The
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Network Observer electronically to anyone for any non-commercial
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purpose. Comments and suggestions are always appreciated.
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END-----------------cut here------------------
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