textfiles/computers/ASTRESEARCH/0756.tb

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AST RESEARCH, INC. TECHNICAL BULLETIN #0756 06-01-92
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PREMIUM EXEC 386SX/20 AND BATTERY WATCH
PROBLEM: When using a Microsoft PS/2 mouse connected to a Premium Exec
with MS-DOS 5.0 and Battery Watch software, the mouse cursor
will behave erratically when using the mouse in applications
such as the MS-DOS Shell, Central Point PC Shell, etc.
CAUSE: This problem is caused by a conflict between Battery Watch and
the Premium Exec keyboard controller.
AFFECTED
SYSTEMS: Premium Exec systems shipped with the Traveling software
Utilities disk (part number 910413-032).
SOLUTION: AST Portable Systems Engineering has determined that Battery
Watch will not be upgraded to resolve this problem. As a work
around, AST suggests either attaching the mouse to the serial
port using the appropriate PS/2-serial adapter or removing
Battery Watch from the systems AUTOEXEC.BAT file.