textfiles/computers/ASTRESEARCH/0733.tb

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AST RESEARCH, INC. TECHNICAL BULLETIN #0733 01-06-92
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WINFAX ERRORS AND MICROSOFT WORKS
PROBLEM: When faxing/printing documents with Microsoft Works the
software reports the following error message:
"The page size and orientation settings for your printer do
not match the page size settings in your document".
This is an error in the software only. To get around this
problem select the "continue" option in the dialog box.
CAUSE: Microsoft Works for Windows does not read the page orientation
settings correctly. This problem occurs when running Works
for Windows only.
AFFECTED
SYSTEMS: All AST systems running Windows 3.0, Works for Windows and
Winfax 2.0 from Delrina Technology, Inc.
SOLUTION: This is not an issue that AST can resolve. Customers
experiencing this problem should contact Microsoft Works for
Windows technical support at (206) 635-7130 for a resolution.