99 lines
6.2 KiB
Plaintext
99 lines
6.2 KiB
Plaintext
=============================================================================
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AST RESEARCH, INC. TECHNICAL BULLETIN #0649 11-14-90
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=============================================================================
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WINDOWS 3.0 INSTALLATION INFORMATION
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In order of priority, here are the things recommended when checking for an
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unidentified problem:
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1. Check the table below for obvious problems.
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2. Try renaming CONFIG.SYS and AUTOEXEC.BAT. Reboot to see if problem
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persists. If problem goes away, restore original CONFIG.SYS and
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AUTOEXEC.BAT, then identify conflicting driver/TSR by process of
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elimination.
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3. Try removing all non-AST peripherals, drives, memory, bus cards,
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etc. If problem goes away, restore system and identify problem
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by process of elimination.
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Common Installation Problems and Fixes:
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+-----------------------------------------------------------------------+
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| Problem Category | Symptom | Solution |
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|------------------+--------------------------+-------------------------|
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|VGA BIOS |Enters graphics display |VGA BIOS must be version |
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| |mode with blank screen. |3.0 or later. |
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| |Windows 3.0 is still run- | |
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| |ning or system may hang. | |
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|------------------+--------------------------+-------------------------|
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|Install as AST |Windows hangs system when |Select "AST" as computer |
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|brand system. |video caching is ON. |type during install. |
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| | |This will add line |
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|(Only required | |"EMMEXCLUDE=E000-EFFF" |
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|for some Cupid | |to Windows SYSTEM.INI |
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|systems.) | |file. |
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|------------------+--------------------------+-------------------------|
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|Fastboard/386 |Windows install puts |Edit CONFIG.SYS and en- |
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| |HIMEM.SYS as first driver |sure FBMON.SYS is first |
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| |in CONFIG.SYS. This dis- |device. |
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| |ables the Fastboard. | |
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| |Windows cannot run in 386 | |
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| |enhanced mode. | |
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|------------------+--------------------------+-------------------------|
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|ASTCACHE |System hangs periodically.|ASTCACHE is not Windows |
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| | |3.0 compatible. Remove |
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|(to be upgraded) | |ASTCACHE and replace with|
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| | |SMARTDRIVE. The Windows |
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| | |3.0 installation program |
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| | |will attempt to install |
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| | |SMARTDRIVE. |
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|------------------+--------------------------+-------------------------|
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|ASTEMM |Depending upon system con-|ASTEMM is not Windows 3.0|
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| |figuration and ASTEMM |compatible. Windows 3.0 |
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|(to be upgraded) |installation parameters: |can provide its own LIM |
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| |1. System hangs periodi- |4.0 memory management if |
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| | cally. |in 386 enhanced mode. |
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| |2. Windows 3.0 will not |Otherwise, use Microsoft |
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| | install. |EMM386.SYS or compatible |
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| |3. Windows 3.0 will only |third party memory |
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| | run in real mode. |manager. |
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|------------------+--------------------------+-------------------------|
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|DOS mouse driver |Cursor does not display |Windows 3.0 does not need|
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|missing. |in DOS applications. |a mouse driver in |
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| | |CONFIG.SYS, but DOS ap- |
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| | |plications running under |
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| | |Windows 3.0 does. Install|
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| | |mouse driver before run- |
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| | |ning Windows. |
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|------------------+--------------------------+-------------------------|
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|DOS mouse driver |Cursor does not display |Some older version mouse |
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|incompatible. |in Windows or DOS appli- |drivers are incompatible |
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| |cations. System hangs |with protected mode. |
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| |intermittently. |Replace with Windows 3.0 |
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| | |compatible driver. |
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|------------------+--------------------------+-------------------------|
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|EISA SCSI |Unknown. |Windows 3.0 swap file may|
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| | |not be located on SCSI |
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| | |drive. Run SWAP.EXE to |
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| | |relocate file to non-SCSI|
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| | |drive. |
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|------------------+--------------------------+-------------------------|
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|DOS program will |Various. |1. DOS programs cannot be|
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|not run under | | multitasked except in |
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|Windows. | | 386 enhanced mode. |
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| | |2. Some DOS programs em- |
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| | | ploy incompatible mem-|
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| | | ory management, or |
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| | | DOS-extender, schemes.|
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| | |3. Try creating a PIF |
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| | | file. |
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| | |4. Some programs will not|
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| | | run under Windows 3.0.|
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+-----------------------------------------------------------------------+
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