35 lines
1.2 KiB
Plaintext
35 lines
1.2 KiB
Plaintext
AST RESEARCH TECHNICAL BULLETIN TB-0205A 09/18/86
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AST-BSC / COMPAQ PORTABLE
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Problem:
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When customers have attempted to use our AST-BSC Version 1.4 on a
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COMPAQ Portable and the DEL key is used, they have encountered
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the following error conditions:
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1) The cursor is positioned in front of the data
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to be deleted. When the DEL key is pressed,
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no action appears to take place. If the ENTER
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key is pressed, the screen re-appears but the
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data which was intended to be deleted by the
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DEL key no longer exists.
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2) The cursor is positioned in front of the data
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to be deleted. When the DEL key is pressed
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numerous times (customer is attempting to
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delete multiple characters in a word), the
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screen begins to scroll upward one line at a
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time for each DEL key pressed, instead of
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deleting the data. The status line also
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scrolls.
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Solution:
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The problem has been duplicated by AST. To solve this problem,
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the customer must contact COMPAQ Customer Service and request the
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Revision G PROM Upgrade Kit.
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