86 lines
4.7 KiB
Plaintext
86 lines
4.7 KiB
Plaintext
IceZmodem Frequently Asked Questions and Answers
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Q: Why should I register my copy of IceZmodem? I am already very satisfied
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with it like it is!
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A: Because the people who work at IceSoft Software need to make a living.
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Bringing you innovative software like IceZmodem is their job. It is unfair
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that they do not get paid for their many years of hard work on a software
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program. The same goes for the distributors of IceZmodem- everybody needs
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to make money to earn a living. IceSoft Software is a struggling company
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that is barely on the map. Yet if you continue to use and benefit from
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IceZmodem without paying for it, you are personally hurting everybody at
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IceSoft Software that strives to bring you quality software like
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IceZmodem.
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Q: How efficient is IceZmodem?
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A: IceZmodem with TurboTrans enabled and 6144 byte block size introduces less
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overhead into the file transfer than any other Zmodem file transfer
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protocol. It has an extremely efficient protocol engine capable of sending
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over 1640 cps on an 8086 class machine and over 5800 CPS on an 80386 class
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machine.
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Q: How do I enable TurboTrans?
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A: TurboTrans automatically comes on when the remote computer is running
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IceZmodem.
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Q: What is that flashing FLOW CONTROL or XOFF FLOW message I see?
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A: That means that your computer is sending data too fast to the remote
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computer and your computer is pausing to let the remote system catch
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up. This is perfectly normal and indicates that hardware or software
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handshaking is working fine.
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Q: Help me! I keep getting errors in the transfer at routine intervals!
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For example, an error occurs exactly every 15k or 32k.
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A: You are running a slow disk cache program such as SMARTDRV.EXE. You
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may be able to solve it by issuing the command SMARTDRV /X to turn off
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the delayed write caching which hogs processor cycles which is not
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good during high speed file transfers. Turning on Hardware Handshaking
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and Slow Handshake in IZMSETUP may help as well provided you have a
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16550 UART. If all else fails, you should try to switch to a more
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efficient disk cache program, preferably one which uses faster EMS
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instead of the slower XMS, or turn the disk cache off before IceZmodem
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loads.
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Q: Help me! IceZmodem won't work! It loads fine but then it says "Waiting
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for receiver" or "Waiting for sender" and on the remote computer, all
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I see is garbage on the screen! What should I do?
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A: IceZmodem is unable to detect your com port speed. You must add the
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SPEED command to your command line followed by the speed that the
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com port is open at. The reason IceZmodem probably can't automatically
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detect the speed is that you have the com port open at 115200 bps which
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no software is able to auto-detect. This problem can be solved by
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opening the com port at 57600 bps or adding SPEED 115200 right after the
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PORT command.
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Q: Does IceSoft Software accept credit cards?
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A: Within 1-2 months we will.
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Q: What does Beta5 or Beta6 mean?
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A: IceZmodem is not a fully developed program yet. It is still in Beta
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Testing which is a stage in software development where the program
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is tested on a variety of different platforms, environments and
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conditions by the general public. The general public is expected
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to report back to IceSoft Software with any problems, comments,
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suggestions, and complaints that they have regarding the software.
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The number after Beta is the release number. Beta6 is a newer
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version of the software than Beta5. Yet Beta6 still has many bugs
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that have not yet been discovered.
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Q: My computer locks up when I play a MOD file. What's going on?
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A: You have the sampling rate set too high in IZMSETUP! Keep lowering
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it a couple slots until your computer no longer runs erratically.
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Q: My computer seems to run slow when IceZmodem is running and I get a
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lot of errors in the transfer. What is going on?
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A: First, make sure you have CTS/RTS (Hardware) Handshaking turned on
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in IZMSETUP. If you still get errors in the transfer, try lowering
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your COM port speed to 19200 or 38400. If you still get errors after
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that, try the test again but do not press any keys during the file
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transfer. If you find that the errors only occur when you hit a key
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on the keyboard, try turning the "Give COM Ports Highest Priority"
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option on in IZMSETUP. Also, try setting the FIFO Trigger Level to
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1 in the "Use 16550" option in IZMSETUP. You may also want to check
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to see if any TSRs or disk cache programs are hogging your processor
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cycles and not leaving enough for IceZmodem to run fast enough.
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