31 lines
1.3 KiB
Plaintext
31 lines
1.3 KiB
Plaintext
=============================================================================
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AST RESEARCH, INC. TECHNICAL BULLETIN #0731 01-06-92
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=============================================================================
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AST 486 SYSTEMS AND MICROSOFT EXCEL
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PROBLEM: When running Microsoft Excel version 3.0 with a Postscript
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printer and doing a "Print Preview" in landscape mode with the
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print expanded 150%, the software will generate the following
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error message:
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"NON-RECOVERABLE APPLICATION ERROR"
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SYMPTOM: All AST 486 based systems experience "NON-RECOVERABLE
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APPLICATION ERRORS" (UAE). A system reset is required to
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recover from this problem. The UAE's will not occur while
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printing, only when doing a print preview.
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AFFECTED
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SYSTEMS: All AST 486 models.
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SOLUTION: This is not a problem that AST can resolve. Microsoft Windows
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version 3.1 (BETA) has been tested by AST and does not
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experience the same problem. Customers experiencing the above
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problem should contact Microsoft Product Support at (206) 637-
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7098 for a resolution.
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