62 lines
2.1 KiB
Plaintext
62 lines
2.1 KiB
Plaintext
The Hacker's guide to cable TV Based on San Francisco Viacom
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I. Installation.
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Never pay full price. If you ask for a special, the telemarketing
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representative must honor your request, but many do not because
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commission is higher on a full price install. If you do not get a break, ask
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for the supervisor, and inform him/her that you asked for a special and
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were told there are none available. Also, you might say your friend just
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recieved cable for free or 1 dollar, and you want the same, if the answer is
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'No,' and you are not given at least a better than full price deal, than,
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again, ask for the Supervisor.
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II. Pay channels.
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Ask for a special on pays, there may or may not be one . If so, take it,
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but only take one, then, if you don't like the listings on that pay for the
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month, call and see if another pay is on special. There is no switch charge
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when changing pays that are on special. This way, throughout the duration
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of a special, you can switch back and forth between these two services
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whenever something on the other channel is on that you want to watch.
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Thus, enjoying two channels for one low price, neat !
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III. The switch charge.
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Any time you are about to be charged for a switch; explain you did'nt
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know about that policy. Do so with a modicum of civility and usually the
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Rep will waive it.
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IV. Telemarketing Reps.
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Don't be rushed by the rep. Special note for Asians; one rep named Ken
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is
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particularly intolerant and racist towards Asians and has been known to
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cheat them, if you ask for a supervisor and complain, you can be assured
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his attitude will be adjusted and you will get the respect all customers
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deserve.
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V. Stereo Zenith boxes
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Nobody knows it, but there are stereo Zenith boxes, however, you have to
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ask for it, Viacom, keeps a tight lid on this. So, if you have a stereo TV or
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VCR; get one! They don't cost a penny more!
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VI. Backdating the bill.
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Always call Repair and have them credit you for any legitimate service
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interrupts.
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Happy cable "hacking!"
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Signed, A friend of a friend who works there
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