1077 lines
63 KiB
Plaintext
1077 lines
63 KiB
Plaintext
![]() |
|
||
|
Computer underground Digest Sun Mar 16, 2097 Volume 9 : Issue 20
|
||
|
ISSN 1004-042X
|
||
|
|
||
|
Editor: Jim Thomas (cudigest@sun.soci.niu.edu)
|
||
|
News Editor: Gordon Meyer (gmeyer@sun.soci.niu.edu)
|
||
|
Archivist: Brendan Kehoe
|
||
|
Shadow Master: Stanton McCandlish
|
||
|
Shadow-Archivists: Dan Carosone / Paul Southworth
|
||
|
Ralph Sims / Jyrki Kuoppala
|
||
|
Ian Dickinson
|
||
|
Field Agent Extraordinaire: David Smith
|
||
|
Cu Digest Homepage: http://www.soci.niu.edu/~cudigest
|
||
|
|
||
|
CONTENTS, #9.20 (Sun, Mar 16, 2097)
|
||
|
|
||
|
File 1--State of the Japanese Internet, 1997
|
||
|
File 2--Cu Digest Header Info (unchanged since 13 Dec, 1996)
|
||
|
|
||
|
CuD ADMINISTRATIVE, EDITORIAL, AND SUBSCRIPTION INFORMATION APPEARS IN
|
||
|
THE CONCLUDING FILE AT THE END OF EACH ISSUE.
|
||
|
|
||
|
---------------------------------------------------------------------
|
||
|
|
||
|
Date: Thu, 27 Feb 1997 17:26:40 +0900 (JST)
|
||
|
From: "Bruce M. Hahne" <hahne@goemon.giganet.net>
|
||
|
Subject: File 1--State of the Japanese Internet, 1997
|
||
|
|
||
|
To all readers: attached is an essay which I've written both to provide a
|
||
|
snapshot of what Japan's Internet is like today, and as a mini historical
|
||
|
record of the experiences of someone who has spent several years "in the
|
||
|
trenches" building Internet networks in Japan. Please feel free to
|
||
|
circulate it to friends.
|
||
|
|
||
|
GLOCOM (the Center for Global Communications) has kindly offered to archive
|
||
|
this essay on their web site at http://ifrm.glocom.ac.jp/doc/hahne.html
|
||
|
|
||
|
Sincerely,
|
||
|
Bruce Hahne
|
||
|
hahne@acm.org
|
||
|
February 20, 1997
|
||
|
|
||
|
--------------------------------------------------------------------------
|
||
|
|
||
|
STATE OF THE JAPANESE INTERNET, 1997: SUCH DISTANCE TRAVELED, SO FAR TO GO
|
||
|
|
||
|
Tokyo (February 20, 1997)
|
||
|
|
||
|
I spent a day at the "Net & Com '97" exposition at Makuhari Messe last week,
|
||
|
trying to soak up some useful technical information admidst a sea of booth
|
||
|
staffers waving marketing survey clipboards in my face. The show, sponsored
|
||
|
by Nikkei Business Publications, used to be called "Open Systems Expo /
|
||
|
Network Expo", but has now been renamed and given an internet / intranet
|
||
|
spin in order, presumably, to attract a wider base of exhibitors and
|
||
|
attendees. Whether this strategy was successful or not remains an open
|
||
|
question, since my rough estimate of the day's traffic through the
|
||
|
convention floors put the ratio of booth staff to conference attendees at
|
||
|
roughly 1:1... certainly a ratio bound to warm your heart if you're an
|
||
|
attendee looking for personal attention from a salesperson, but less so if
|
||
|
you're an exhibitor looking for a good marketing return on your booth
|
||
|
expenses.
|
||
|
|
||
|
As this was the last network show that I expect to attend in Japan (I'm
|
||
|
presently laying plans for a return to the U.S.), and as I've been known to
|
||
|
occasionally inflict my opinions onto an unsuspecting public, I thought I
|
||
|
might provide this essay as a parting gift, or at least a parting
|
||
|
stirring-up of the waters, to the electronic community which keeps an eye on
|
||
|
network developments, and particularly Internet development, in Japan.
|
||
|
Perhaps by looking at where we've been, and where we are, we might gain some
|
||
|
insight into where we'd like to be in the future and how to get there.
|
||
|
|
||
|
** Too many choices **
|
||
|
|
||
|
Unlike the U.S. Internet, where engineers are presumably regularly heard
|
||
|
complaining loudly when their ping times between Boston and San Jose push
|
||
|
above 20 milliseconds, in Japan you can count yourself lucky if your
|
||
|
round-trip ping time to California is under 300 ms., not including the heavy
|
||
|
additional delays involved in going through your modem. The basic leased
|
||
|
line speed in Japan, after all, is still the 64Kbps link, 1/24 the speed of
|
||
|
the "plain vanilla" 1.5Mbps T1 link so common for leased-line Internet
|
||
|
access in the U.S. Some Japanese providers have a T1 to their upstream site
|
||
|
these days, but the majority are still working off of links somewhere in the
|
||
|
64Kbps to 512Kbps range. You'll get 40 ms. ping times just going across a
|
||
|
single 64Kbps link. Still, even though it seems sometimes that the Internet
|
||
|
world (or at least the traffic) in Japan moves at 1/24 speed, there's still
|
||
|
a demand for bandwidth. If anything, the bandwidth problem is worse in
|
||
|
Japan, since the equipment available to the end user is the same speed
|
||
|
available anywhere else in the world (28.8Kbps analog, 64Kbps for ISDN), but
|
||
|
the domestic IP backbone isn't as built up as it is in the west.
|
||
|
|
||
|
One issue that Internet providers are going to have to deal with is the
|
||
|
basic question of which speeds to offer. Back when the 28.8Kbps "V.FAST"
|
||
|
pseudo-standard came out, the joke was that the creators had nicknamed it
|
||
|
"V.LAST", since that was the last amount of bandwidth anyone would be able
|
||
|
to squeeze out of a POTS (analog) line. That got bumped up to 33.6Kbps not
|
||
|
too long afterwards, and now it's about to go to 56Kbps downstream, 33.6Kbps
|
||
|
upstream. In the meantime, we still have the older 38.4Kbps "baby ISDN"
|
||
|
equipment, i.e. just about every external ISDN terminal adapter on the
|
||
|
market. This gear looks to your computer's external serial port like a
|
||
|
standard asynchronous modem (and in fact it usually does a reasonable
|
||
|
imitation of the Hayes AT command set), but it connects to an ISDN line and
|
||
|
expects a similar piece of ISDN TA equipment to answer its call at the ISP
|
||
|
side. This type of connection was popular back before the wide availability
|
||
|
of true 64Kbps ISDN cards. The baby ISDN equipment has now been geared up
|
||
|
to 57.6Kbps, still running out your PC's serial port, still compatible with
|
||
|
essentially none of the standard central-site equipment that ISPs like to
|
||
|
use. Nowadays, we're seeing more of a push towards true 64Kbps ISDN, and
|
||
|
once users get the hang of that they're going to start kicking and screaming
|
||
|
for 128Kbps bonded ISDN, which means that we will then have reached the
|
||
|
point where one dial-up Internet user will be able to single-handedly swamp
|
||
|
the upstream leased line connection of a large percentage of the ISPs in
|
||
|
Japan.
|
||
|
|
||
|
Now, counting using my fingers and toes, I see 28.8Kbps (analog), 38.4Kbps
|
||
|
(ISDN), 56Kbps (analog), 57.6Kbps (ISDN again), 64Kbps (ISDN, one channel),
|
||
|
and 128Kbps (ISDN, 2 channels bonded) as the full set of speeds which a
|
||
|
truly dedicated and overworked ISP engineering department in Japan might
|
||
|
choose to offer to its end users. Coming up with a pricing plan for just
|
||
|
one of these speeds is a pain in the neck, and billing for it is a hassle,
|
||
|
particularly if you choose to meter instead of charging a flat-rate price.
|
||
|
But setting price points and creating a metered charging and billing system
|
||
|
for SIX different connection speeds is enough to make any ISP throw in the
|
||
|
towel. Matters are made worse by the fact that RADIUS, the authentication,
|
||
|
access, and billing protocol used by any ISP worth its salt, and the most
|
||
|
likely candiate protocol for bailing ISPs out of the multiple-speed mess,
|
||
|
has only recently made it beyond the "Internet draft" standard in the IETF,
|
||
|
plus Ascend has hacked up the draft standard with its own attributes to such
|
||
|
a degree that we may never see convergence between Ascend and the rest of the
|
||
|
RADIUS-speaking world. And anyway, typically the ISP doesn't get enough
|
||
|
information back from its central-site chassis to be able to determine,
|
||
|
after the fact, whether a user's connection was at 28.8Kbps, 64Kbps,
|
||
|
33.6Kbps, 57Kbps, or 1200 baud for that matter.
|
||
|
|
||
|
Without a doubt, the answer is simplification, and my prediction is that we
|
||
|
will see pricing for all speeds from 28.8Kbps to 64Kbps merged into a single
|
||
|
entry on the typical ISP's pricing sheet, with 128Kbps commanding a
|
||
|
premium. There will be some holdout ISPs, typically those which don't have
|
||
|
PRI-based central-site equipment, which try to provide a 3-level pricing
|
||
|
system consisting of 28.8Kbps, 64Kbps, and maybe 128Kbps, but when your
|
||
|
competitor down the street is offering 56Kbps service for the same price as
|
||
|
28.8Kbps, it's going to be hard to maintain the distinction.
|
||
|
|
||
|
** Speed: too much is never enough **
|
||
|
|
||
|
Japan is well positioned to be able to offer 64Kbps and 128Kbps connections
|
||
|
to the end user due to the reasonably easy availability of ISDN connections
|
||
|
in major cities. You still have to pay the usual highway robbery rate of
|
||
|
Y72,000 plus construction charges per line (for the yen-illiterate: current
|
||
|
exchange rates are about Y125 per US$1.00, so after construction charges
|
||
|
we're talking about $700 per individual phone line) that you install into
|
||
|
your home or business, just like you do for an analog line, but at least if
|
||
|
you're in Tokyo, Osaka, or somewhere else large, you have a good chance of
|
||
|
getting an ISDN line within 3 weeks after you order it. However, to go
|
||
|
beyond 128Kbps speeds to the end user, you have to start looking at other
|
||
|
technologies. The recent APRICOT (Asia Pacific Regional Internet Conference
|
||
|
on Operational Technologies) conference which I had the good fortune to
|
||
|
attend in Hong Kong in January presented a series of sessions spelling out
|
||
|
what the main options are: XDSL, Internet via cable TV feed, and Internet via
|
||
|
satellite. XDSL is high-speed transmission over copper phone lines, and
|
||
|
requires equipment located at the phone company's central office to tap into
|
||
|
the copper. This technology is getting a lot of attention in the states
|
||
|
these days, but if it's ever offered in Japan, and I haven't heard any
|
||
|
rumors that it will be soon, you can expect it to only be offered by NTT,
|
||
|
since they control all the copper. Internet over cable TV lines is seeing
|
||
|
some dabbling in Japan, but due to the low penetration of cable TV into
|
||
|
Japanese households and the typical need for the cable company to replace
|
||
|
existing "downstream only" central-site equipment with new two-way
|
||
|
equipment, I don't expect to see easy availability of Internet-over-cable
|
||
|
services this decade either. Internet over satellite means that the
|
||
|
consumer actually buys a dish, points it towards the sky in the right
|
||
|
direction, plugs the cable from the dish into an interface card on his/her
|
||
|
PC, and fires up the web browser. Typically, the satellite feed is an
|
||
|
incoming-only feed TO the consumer, with an analog phone line used
|
||
|
simultaneously as the backchannel connection allowing the end user to
|
||
|
transmit Internet packets. This technology presents some difficulties in
|
||
|
Japan since transmission to satellites is, like every other form of
|
||
|
communication technology in Japan, heavily (over)regulated. "However," I
|
||
|
was recently speculating to myself, "what if some company were to move the
|
||
|
satellite transmission offshore, broadcasting from Australia or California
|
||
|
and simply selling the end-user dish equipment in Japan?" And, in fact, this
|
||
|
is exactly what we're going to see within the next 6 months. Press releases
|
||
|
have announced that Direct Internet, a joint venture including Hitachi
|
||
|
Cable, Sony Music Entertainment Inc., and Japan Telecom, will be providing
|
||
|
high-speed (300 to 400 Kbps) Internet connections to end users in the
|
||
|
Asia-Pacific region, including Japan, via a satellite uplink from Napa,
|
||
|
California.
|
||
|
|
||
|
** Telco bashing **
|
||
|
|
||
|
Bandwidth within Japan, and from Japan to elsewhere, remains a pricy
|
||
|
problem. Domestically, NTT pretty much has a lock on local loop circuits,
|
||
|
plus they own almost all of the relevant national infrastructure, plus the
|
||
|
government doesn't seem particularly intent on forcing some pricing sanity
|
||
|
into the monopoly areas of the market. Since I've always wanted to copy out
|
||
|
some of NTT's local loop pricing for posterity, hoping that perhaps some day
|
||
|
in the distant future some net archeologist will stumble upon my writings
|
||
|
and have a good laugh at what things must have been like in the bad old
|
||
|
days, I'll take the opportunity to do so here. To avoid copying NTT's
|
||
|
entire tariff chart and putting everybody to sleep, I'll stick with 64Kbps,
|
||
|
256Kbps, and T1 pricing. These are the recurring prices; installation and
|
||
|
construction charges aren't included, nor are the prices of renting NTT
|
||
|
DSU's at each end.
|
||
|
|
||
|
----------------------------
|
||
|
The Only Table In This Essay
|
||
|
|
||
|
NTT leased line prices for various distances.
|
||
|
Prices are in thousands of yen per month.
|
||
|
|
||
|
to 15km to 30 km to 50 km to 100 km to 160 km to 200 km
|
||
|
64Kbps *53 **104 132 140 147 150
|
||
|
256Kbps #137 ##275 376 410 433 447
|
||
|
T1 337 655 777 956 1080 1160
|
||
|
|
||
|
*Y53,000/month at present, but will increase to Y77,000/month
|
||
|
over the next 15 months.
|
||
|
**Y104,000/month at present, but will increase to Y113,000/month
|
||
|
over the next 15 months.
|
||
|
#Y137,000/month at present, but will increase to Y200,000/month
|
||
|
over the next 15 months.
|
||
|
##Y275,000/month at present, but will increase to Y307,000/month
|
||
|
over the next 15 months.
|
||
|
--------------------------------------------
|
||
|
|
||
|
The first thing you're likely to notice about these prices is that they're
|
||
|
high. The average Internet provider in the U.S. is paying perhaps $500 per
|
||
|
month for a T1 local loop from a baby bell to connect to its upstream
|
||
|
backbone provider. In Japan, a 25km T1 local loop costs Y655,000 plus DSU
|
||
|
rental charges per month, putting us close to $6000/month for that T1
|
||
|
circuit. Basically, U.S. ISPs, when I hear you complain about how much
|
||
|
you're paying your telco for your local loop, I just don't have any
|
||
|
sympathy. We're paying 12 times that rate here in Japan.
|
||
|
|
||
|
The second thing you might notice about the NTT leased line tariff chart, if
|
||
|
you had the entire sheet in front of you, is that the speeds on the chart
|
||
|
max out at 6 Mbps. There IS no pricing on NTT's standard leased line rate
|
||
|
chart for the T3 (45Mbps) lines which the U.S. Internet backbone has
|
||
|
criss-crossing the country, and let's not even think about higher speeds
|
||
|
like OC3. Once you go beyond 6 Mbps (and, in reality, it's actually once
|
||
|
you go beyond 1.5Mbps), you're off the chart, lost in the NTT bandwidth
|
||
|
twilight zone of "maybe it's available, maybe it's not, and if it's not
|
||
|
available today then you can just sit on your hands until we're good and
|
||
|
ready to upgrade our equipment to serve your needs". Given this situation,
|
||
|
it's no wonder that many of the more well-funded Internet providers in Japan
|
||
|
have chosen to locate their equipment inside the KDD building, where they
|
||
|
can get high-speed connections to KDD's international transmission equipment
|
||
|
without having to purchase corresponding high-speed NTT local loops.
|
||
|
|
||
|
The third thing you might notice, if I had put the 192Kbps speeds into my
|
||
|
chart, is that there's a large price jump, inconsistent with the 64Kbps
|
||
|
pricing, between 128Kbps and 192Kbps. This is because for leased line
|
||
|
speeds above 128Kbps, and for ISDN PRI connections, NTT uses fiber
|
||
|
exclusively, all the way to the equipment in your office. Never mind that
|
||
|
installing fiber typically requires you or NTT to rip up the street, punch a
|
||
|
hole in the wall of your building, run new conduits through your ceiling,
|
||
|
and drill holes in the interior building wall to mount a special NTT fiber
|
||
|
containment box; never mind that getting that fiber from NTT to you will
|
||
|
take a bare minimum of 3 months (4 to 6 months is more common, and that's in
|
||
|
Tokyo) the first time you pull it in; never mind that T1 speeds and ISDN PRI
|
||
|
could easily be run over 4-wire copper without requiring any of the above
|
||
|
delays or expensive construction. NTT has decreed that 192Kbps and up shall
|
||
|
be run over fiber, and so fiber it is. The result is that when a Japanese
|
||
|
Internet provider outgrows its office space and its bandwidth and needs to
|
||
|
look for a new location, it gets to play the "find the bandwidth" game. This
|
||
|
game typically involves calling as many NTT managers as you know and trying
|
||
|
to divine from them which of Tokyo's 23 wards actually has the fiber AND the
|
||
|
NTT central-site switching capacity to handle your immediate and future
|
||
|
needs. Once you've chosen your ward, don't forget to ask NTT to bless your
|
||
|
building as well... if you choose a building far away from the fiber, they
|
||
|
may have to tear up the street, and it takes a while to get a permit to do
|
||
|
that (regulations, you know). If you're particularly unlucky, there might
|
||
|
be a strip of "national roadway" (just about any numbered highway will do...
|
||
|
there are several within Tokyo) between your building and NTT's closest
|
||
|
fiber drop. This situation will require an additional round of internal NTT
|
||
|
and governmental paperwork while NTT obtains the right to do construction to
|
||
|
pull your fiber under the national roadway.
|
||
|
|
||
|
Over the few years that I've been in the Internet business in Japan, I've
|
||
|
seen all of the following behaviors from NTT:
|
||
|
- Insufficient planning has caused chronic shortages in many locations.
|
||
|
Back in 1994, it took 3 months after an order was placed to receive a 64Kbps
|
||
|
leased line from NTT, in central Tokyo. We're thankfully over that problem
|
||
|
in Tokyo now; usually you can have your 64Kbps line in under 4 weeks these
|
||
|
days. But Shinjuku-ku remains a truly lousy location for someone trying to
|
||
|
pull high-speed lines into your building. Yokohama is rumored to have
|
||
|
similar problems.
|
||
|
- NTT will never, ever, commit to an install date for a leased circuit or
|
||
|
a PRI circuit. If you're lucky, you'll be able to pry a good guess out of
|
||
|
them for a 64Kbps leased line, and a target month out of them for an INS1500
|
||
|
line. For the higher-speed lines (anything running over fiber), NTT will as
|
||
|
likely as not call you a few days before the line is projected to go in and
|
||
|
tell you they've postponed it by another month. At the first Internet
|
||
|
provider I worked for, we got the "we've postponed installation again"
|
||
|
treatment for several months from NTT before we finally got all of the
|
||
|
INS1500 lines we had requested before we even moved into the building. The
|
||
|
victims of the delays, of course, were the end users who were getting busy
|
||
|
signals every night due to our phone line capacity shortage.
|
||
|
- NTT will look at you with a straight face and tell you that it will take
|
||
|
9 months or more to get basic INS64 (copper-based ISDN) into many
|
||
|
semi-remote areas. Since they're the only ones who can provide it, there's
|
||
|
nothing you can do about it. There's nobody else you can take your business
|
||
|
to. Sure, Japan has ISDN... if you live in Tokyo, Osaka, maybe Yokohama.
|
||
|
If you live in Kurashiki, Omiya, or anyplace else that NTT hasn't bothered
|
||
|
to install sufficient INS64-capable switching equipment, be prepared to
|
||
|
wait. A long time.
|
||
|
- NTT will do what it can to prevent its competitors from reaching you. I
|
||
|
suppose this is more of a regulatory problem than an NTT problem, since it's
|
||
|
in the nature of all money-loving businesses to try to squash their
|
||
|
competition. Back in 1995, when we were looking at pulling our first fiber
|
||
|
into our building, one company we talked to was TTnet, a struggling
|
||
|
competitor to NTT in the Tokyo local loop market. TTnet did some checking
|
||
|
and determined that in order to run their fiber into our building, they would
|
||
|
need to string it across the phone pole that sat right outside our window, a
|
||
|
few meters from the building. It turns out that in Japan, that phone pole
|
||
|
was not considered a public right-of-way point; it was NTT property, and NTT
|
||
|
denied TTnet's request to run fiber over the pole. Sorry, came the reply
|
||
|
back to us from TTnet, but we will be unable to provide you with service...
|
||
|
NTT won't let us connect to you.
|
||
|
|
||
|
Ah, you say, but the recent restructuring of NTT should solve all of these
|
||
|
problems. At last, Japan will have real competition in the marketplace.
|
||
|
Actually the much-ballyhooed "breakup" plans which hit the press in December
|
||
|
are, if anything, going to strengthen NTT's power while not doing anything
|
||
|
for the consumer. The typical press blurb from December '96 on this topic
|
||
|
ran something like this: "NTT will be divided into two domestic companies,
|
||
|
with a third company providing international service. All three companies
|
||
|
will be held by a single holding company. The restructuring plan is subject
|
||
|
to government approval." Here, for the benefit of the reader who doesn't
|
||
|
speak NTT-ese, is what this press announcement actually means:
|
||
|
|
||
|
- "NTT will be divided into two domestic companies"
|
||
|
Translation: we will redraw a few of the lines on our management chart to
|
||
|
present the impression to the outsider that there are two distinct
|
||
|
operating companies.
|
||
|
- "with a third company providing international service."
|
||
|
Translation: we also get to enter an area of business that we were
|
||
|
forbidden to compete in before. Now we can exploit our domestic monopoly
|
||
|
to provide international end-to-end solutions that undercut the pricing
|
||
|
structures of other international carriers. All we have to do is keep our
|
||
|
interconnect prices to competitors high, just like we've already done
|
||
|
successfully to domestic competitors like DDI and TWJ.
|
||
|
- "All three companies will be held by a single holding company."
|
||
|
Translation: this isn't really a breakup. There will be centralized
|
||
|
management giving all of the orders and making sure that all three
|
||
|
companies work together.
|
||
|
- "The restructuring plan is subject to government approval."
|
||
|
Translation: the government will pass laws WEAKENING Japan's anti-trust
|
||
|
legislation to allow us to create the holding company.
|
||
|
|
||
|
In the words of GLOCOM researcher and long-time NTT watcher Stephen
|
||
|
Anderson, "The debate is over and NTT has won." I'm afraid I have similar
|
||
|
sympathies. The next time somebody tells you that NTT has been "broken up",
|
||
|
you have my permission to laugh.
|
||
|
|
||
|
** International restrictions **
|
||
|
|
||
|
For international leased lines connecting to Japan, only type 1 carriers can
|
||
|
have facilities-based services. There are only three type 1 carriers (KDD,
|
||
|
IDC, ITJ), and their international half-circuit prices are regulated by the
|
||
|
government. Today, the Japanese side of a U.S.-to-Japan international
|
||
|
leased circuit will cost you about twice as much as the U.S. side of the
|
||
|
circuit. Of course, most Internet providers aren't even in a situation
|
||
|
where they have to worry about half-circuit prices, since with the standard
|
||
|
"type 2" telecommunications license held by the vast majority of ISPs in
|
||
|
Japan, purchasing your own international leased circuit, or IPL
|
||
|
(international private line), is illegal. In order to buy an IPL from one
|
||
|
of the type 1 carriers, you have to have a "special type 2" license. In
|
||
|
order to receive a special type 2 license, you have to have money (a few
|
||
|
hundred million yen would be a good start) and know which bureaucratic
|
||
|
strings to pull with MPT. Since most ISPs don't have anything close to
|
||
|
hundreds of millions of yen in working capital, typically the best they can
|
||
|
hope to do is buy from a special type 2 upstream such as IIJ or Tokyo
|
||
|
Internet. Such a heavily controlled environment contrasts starkly with the
|
||
|
situation in most other nations. In Hong Kong for example, any ISP is
|
||
|
allowed to lease its own international circuit to anywhere, including to the
|
||
|
U.S. Internet backbone. Some have done so, and some haven't, giving the
|
||
|
Hong Kong consumer a wider range of options when choosing an ISP.
|
||
|
|
||
|
** Wanted: more exchange points **
|
||
|
|
||
|
One way to reduce the amount of IP traffic that you, as an ISP, send
|
||
|
internationally is to connect to an Internet exchange, or IX. At an IX,
|
||
|
multiple providers connect to a common high-speed LAN and route packets to
|
||
|
each other, reducing the traffic on more expensive international or
|
||
|
long-haul leased lines. Japan presently only has two IXes, both located in
|
||
|
Tokyo, with a third in the planning stages in Osaka. All of them are run
|
||
|
under the guidance of WIDE, Japan's academic Internet system. NSPIXP1 is
|
||
|
the original IX and allows connection rates of up to T1. NSPIXP2 is
|
||
|
modelled after the higher-capacity IXes in the U.S. and allows connection
|
||
|
speeds of 45Mbps. Not surprisingly, NSPIXP2 is also colocated inside of the
|
||
|
KDD building, allowing providers who already have equipment located there to
|
||
|
connect to NSPIXP2 without paying NTT for a 45Mbps local loop.
|
||
|
|
||
|
For at least a time, IXes in Japan were at best in a legal grey area, since
|
||
|
Japan places heavy restrictions on interconnecting networks. (Never mind
|
||
|
that interconnecting networks is what the Internet is all about...)
|
||
|
Participation in NSPIXP1 was carefully phrased as "a collaborative research
|
||
|
project" sponsored by WIDE, and the recurring connection charges paid to
|
||
|
WIDE by the providers at the IX were "joint research fees". Such phrasing
|
||
|
apparently allowed the IX to pass beneath government radar. Given the
|
||
|
fairly obvious non-research nature of NSPIXP2, it would seem that IXes are
|
||
|
something the government is willing to accept, but it is telling that there
|
||
|
are still only 2 operational IXes in Japan today, both operating under the
|
||
|
umbrella of WIDE. Boardwatch magazine counts 13 IXes operating today in the
|
||
|
U.S., and they've missed some of the newer regional IXes such as the Atlanta
|
||
|
Internet Exchange. Perhaps Japan, with its "Tokyo is the center of the
|
||
|
universe" mentality, will never need more than one IX in Tokyo and one in
|
||
|
Osaka, but it would be nice to see a few more.
|
||
|
|
||
|
** OCN terrors **
|
||
|
|
||
|
I could scarcely claim to be writing an essay about the Internet in Japan
|
||
|
circa 1997 without a mention of NTT's "Open Computing Network" (OCN) plan
|
||
|
for getting into the Internet business. Some have gone on record as saying
|
||
|
that OCN will have more of an impact on Japan's Internet in 1997 than any
|
||
|
other driving force. I tend to disagree. Rather, I'd say it's likely that
|
||
|
the FEAR of OCN will have more of an impact than any other driving force.
|
||
|
In the past 6 months, almost certainly due to fears that OCN will slash and
|
||
|
burn leased line Internet prices, we've seen two of the formerly
|
||
|
high-and-mighty backbone leased line providers do an about-face and suddenly
|
||
|
announce that they're now serious about competing in the dial-up PPP
|
||
|
business. AT&T Jens is rolling out the AT&T WorldNet dial-up service in
|
||
|
Japan, and in the best "how low will the mighty stoop" case study I've seen
|
||
|
in a long time, old-timer IIJ has been taking out full-size billboard and
|
||
|
magazine ads for its new "IIJ-4-U" dialup service featuring two nude women
|
||
|
(don't worry, Senator Exon, they've cropped the photo before we get too far
|
||
|
down below the neck) and one computer. This from IIJ, "the backbone
|
||
|
provider with an attitude and a mile-long investor list", as I like to call
|
||
|
them. So what's the deal, IIJ? Do I get the nude women when I sign up for
|
||
|
your dial-up Internet service? Or have all your marketing people just been
|
||
|
reading too many issues of Young Jump?
|
||
|
|
||
|
To me the whole OCN fiasco looks like just another face on the same old
|
||
|
telco monopoly game: charge your competitors more to access your network and
|
||
|
compete with you than the price that you're charging directly to the
|
||
|
consumer. Although OCN involves both NTT's entry into the dial-up and
|
||
|
leased line markets, the dial-up pricing is harmless; 15 hours per month for
|
||
|
a few thousand yen per month, with 9 yen per minute after you go over your
|
||
|
hourly limit during the month. This pricing is similar to that of hundreds
|
||
|
of other Japanese ISPs. It's the dedicated Internet connection pricing that
|
||
|
has the community up in arms: Y37,000/month for a 128Kbps Internet
|
||
|
connection, INCLUDING the leased line; Y350,000/month for a T1, and
|
||
|
Y980,000/month for speed freaks who want that right-side-of-the-tariff-chart
|
||
|
6 Mbps connection. Now, if you check NTT's standard (non-OCN) leased line
|
||
|
prices, you'll find that a vanilla 128Kbps end-to-end connection of under 15
|
||
|
km will cost you Y74,000/month plus DSU rental charges. This Y74,000 is the
|
||
|
same price that your friendly neighborhood ISP has to pay to NTT if you
|
||
|
purchase a 128Kbps link TO the ISP... and that doesn't include the Internet
|
||
|
port charge that the ISP has to tack on to cover its own Internet bandwidth
|
||
|
costs, staffing costs, equipment, and profit margin. What we're seeing in
|
||
|
OCN's pricing, then, is confirmation of something I've believed for a long
|
||
|
time: NTT's leased line pricing is too high. It simply makes no rational
|
||
|
sense to charge Y74,000 per month for a point-to-point 128Kbps leased line,
|
||
|
while charging half of that price for the leased line PLUS the value-added
|
||
|
service of Internet connectivity, a service which ostensibly requires heavy
|
||
|
international bandwidth, a robust domestic network, a Cisco router port at
|
||
|
the NTT central site, heavy investment in Cisco 7000-series equipment to act
|
||
|
as default-free backbone routers, and a team of trained (and extremely rare)
|
||
|
Japanese Internet router gurus to manage the whole thing.
|
||
|
|
||
|
A dedicated OCN connection, by the way, grants you a maximum of only 5 IP
|
||
|
addresses, which is enough to connect 4 computers and one router. You can
|
||
|
supposedly have 10 IP addresses if you beg. This is enough for the small
|
||
|
(very small) office to connect, but if you have more than 9 computers that
|
||
|
you want to put onto the Internet, you're out of luck with OCN. I've also
|
||
|
heard this nasty rumor that OCN will be run entirely over zero CIR frame
|
||
|
relay... and believe me, as someone with extensive experience running
|
||
|
Internet packets over zero CIR frame relay (I have since learned the error
|
||
|
of my ways), if this is what OCN is doing, you may want to look elsewhere.
|
||
|
Zero CIR means that the entire network has no guaranteed bandwidth.
|
||
|
|
||
|
On the other hand, every time I hear some more juicy details about OCN, the
|
||
|
details have changed, or the rollout has been postponed, or it's all
|
||
|
tentative, so by the time you read this they may have changed the playing
|
||
|
field again. Regardless of what happens, it's put the fear of God into many
|
||
|
of the providers which have a heavy base of leased line customers (IIJ and
|
||
|
Tokyo Internet come to mind). The situation reminds me of not so long ago
|
||
|
when Tokyo Internet hit the scene in April 1995 with Internet dedicated
|
||
|
circuit pricing that undercut IIJ's pricing by a factor of two. Back in
|
||
|
those days, if memory serves, IIJ was asking Y400,000/month for a 64Kbps
|
||
|
port on its routers, and Tokyo Internet came out with a 64Kbps port price of
|
||
|
Y198,000. As the months crept by, every other provider had to reduce prices
|
||
|
to stay in line with Tokyo Internet's pricing... even mighty IIJ had to
|
||
|
announce some reductions. Eventually, Tokyo Internet dropped the pricing
|
||
|
again, to an unheard-of Y98,000/month for a 64Kbps port. Today, a 64Kbps
|
||
|
Internet port in Japan will set you back between Y60,000 and Y200,000 per
|
||
|
month, depending on who your upstream provider is. It's true testimony to
|
||
|
the old mantra that competition works. As someone who used to sit on the
|
||
|
board of directors of an Internet provider, I must admit that I saw a bit of
|
||
|
red every time I heard that Tokyo Internet was adjusting its prices downward
|
||
|
again. I'd wander around muttering vague threats about what I'd do to Toru
|
||
|
Takahashi, head of Tokyo Internet, if I were ever to meet him in person.
|
||
|
However, quite honestly, Toru Takahashi and his price wars have probably
|
||
|
done more for the accessibility of Internet service in Japan than any
|
||
|
individual since Jun Murai.
|
||
|
|
||
|
** New toys **
|
||
|
|
||
|
The Net & Com show, while not as large as Networld/Interop Tokyo, the
|
||
|
traditional "event of the year" to attend for those in the Japanese Internet
|
||
|
industry, still packed an impressive lineup of big-name companies and
|
||
|
consumed a fair amount of floor space in Makuhari. Sun, HP, NEC, Microsoft,
|
||
|
Lotus, and Novell all took out large chunks of floorspace, as did a variety
|
||
|
of NTT spawn including NTT Data, NTT International, and NTT PC.
|
||
|
|
||
|
When I'm at shows, I'm a network hardware person, not a software person. If
|
||
|
what you have on display doesn't have a back panel that I can plug cables
|
||
|
into, I'm likely to quickly move on to the next booth, and after I've seen
|
||
|
the fifth or sixth vendor with an enterprise-ready client-server software
|
||
|
product available today for Windows NT or the Unix server of your choice, my
|
||
|
eyes start to glaze over and I start looking desperately for something that
|
||
|
I can hook up to an ISDN line. Thankfully, even though the newly-named Net
|
||
|
& Com show isn't truly an Internet show, or even a networking equipment
|
||
|
show, there were enough toys on display to keep me happy. One of my
|
||
|
favorites, it being the first time I had seen it, was the US Robotics Edge
|
||
|
Server card (more appropriate would be "server on a card") for the USR Total
|
||
|
Control network chassis. Sure, we all know you can fit 4 modems on a card
|
||
|
that slides into your rack-mountable box... but this double-width card is a
|
||
|
full Windows NT server-on-two-cards, including a floppy drive, 800 MB hard
|
||
|
drive, VGA port, keyboard port, serial port, 64 Mb of RAM, and a 100 Mhz DX4
|
||
|
Intel CPU all in one slide-it-in-and-it-works package. The idea behind this
|
||
|
is "why put your web server in a big external box on your ethernet when you
|
||
|
can put it INSIDE your access server?" Now, if only if it were running some
|
||
|
OS other than Windows NT... I didn't ask the booth staff if I could throw
|
||
|
out NT and install BSDI Unix instead.
|
||
|
|
||
|
** Standards wars **
|
||
|
|
||
|
And while I'm on the subject of modem vendors, I noticed that the
|
||
|
56Kbps-over-analog wars are starting to heat up in Japan just as they are in
|
||
|
the U.S., with USR pushing its X2 technology, and some literature from
|
||
|
Rockwell conspicuously nearby at a different vendor's booth pushing
|
||
|
Rockwell's "K56Plus" technology. Both do the same thing for you, of course:
|
||
|
56Kbps downstream to your modem so that your web pages come in faster, same
|
||
|
old 33.6Kbps upstream to your Internet provider, with two catches: first,
|
||
|
your provider has to be using central-site equipment which taps directly
|
||
|
into something digital, meaning that in Japan your provider will need to be
|
||
|
connected to NTT via ISDN, usually PRI (NTT calls this "INS1500"). Second,
|
||
|
both you and your provider have to use compatible equipment for you to be
|
||
|
able to get 56Kbps service. USR X2 won't work with Rockwell K56Plus, and
|
||
|
vice-versa. Frankly, in Japan this is a battle that I expect Rockwell to
|
||
|
win, at least in the ISP market, because the overwhelming majority of ISP
|
||
|
central-site equipment that uses INS1500 today is Ascend Maxes, and Ascend
|
||
|
uses Rockwell chips. To use USR modems at 56Kbps, your Internet provider
|
||
|
has to be using USR Total Control equipment, and by USR's own count there
|
||
|
are only a handful of providers in Japan which have deployed the USR TC.
|
||
|
Advice to USR: if you want to sell the Japanese public on 56Kbps modems for
|
||
|
personal Internet use, you're going to have to crack the ISP market. To do
|
||
|
that, you're going to have to offer an aggressive ISP discount plan to give
|
||
|
providers a reason to defect from Ascend, which has a 2-year head start on
|
||
|
you.
|
||
|
|
||
|
** Toys and trends **
|
||
|
|
||
|
The show also gave some hints of future directions for Japan's Internet.
|
||
|
First, the general trend seems to be that Internet-related products in the
|
||
|
west are making it to Japan faster than they used to. I was a surprised to
|
||
|
see that Internet-to-TV technology, which was making its mark in the U.S.
|
||
|
this past Christmas in the form of the "WebTV" product, was on display at
|
||
|
Net & Com and is apparently available to buy today. JCC demonstrated the
|
||
|
"super iBOX" Internet TV appliance (basically a stripped-down PC with an
|
||
|
NTSC video connector), with list pricing that starts at Y54,000. Of course,
|
||
|
they were cheating by running the video connection out the S-VHS jack into
|
||
|
high-end Sony wide-screen televisions, giving a much higher video quality
|
||
|
than the average user would see on an average TV set, but the fact remains
|
||
|
that the technology is here and ready to go.
|
||
|
|
||
|
Security products, mostly firewall hardware and software, were on display at
|
||
|
a large number of booths, and I saw displays advertising encryption cards at
|
||
|
several locations. If this is any anticipation of demand, we may see a lot
|
||
|
of sites throw up firewalls in the next 12 months. Whether they'll actually
|
||
|
be configured to offer any reasonable security is another issue, but at
|
||
|
least the purchasers will FEEL safe.
|
||
|
|
||
|
Also present were the usual large number of low-end "SOHO" ISDN and
|
||
|
leased-line routers. What's interesting at this particular point in time is
|
||
|
that we're seeing so many vendors with these basic 64Kbps and 128Kbps
|
||
|
routers that they're starting to seriously think about price as a
|
||
|
competition point. For at least a year, Yamaha has dominated Japan's
|
||
|
64Kbps/128Kbps router market, because they were the first vendor to get out
|
||
|
a product which had all of these features:
|
||
|
1. It worked as advertised.
|
||
|
2. It had documentation in Japanese.
|
||
|
3. It handled leased line connections as well as ISDN connections.
|
||
|
4. The price was right; Y200,000 list initially, now down to about
|
||
|
Y139,000 list, which means you can buy it for about Y100,000.
|
||
|
|
||
|
Ascend, which had an early lead in getting these routers to market in Japan,
|
||
|
fell behind in my opinion primarily because they delayed providing
|
||
|
Japanese-language manuals. Tzone in Akihabara, for example, sells Yamaha
|
||
|
routers, not Ascend routers. New on the scene, however, is the Cisco 760
|
||
|
low-end router, and Cisco is rather surprisingly adopting an aggressive
|
||
|
pricing strategy. I've seen this product, which doesn't handle leased line
|
||
|
connections yet as far as I can tell, priced LOWER than Yamaha's rather low
|
||
|
pricing. Is the Cisco brand name enough to overcome Yamaha's momentum?
|
||
|
Time will tell.
|
||
|
|
||
|
The big surprise of the Net & Com show was the large number of voice-over-IP
|
||
|
products on display, suggesting that at least the technology, if not the
|
||
|
regulatory environment or the business will, to shift voice phone calls onto
|
||
|
Internet connections is becoming available in Japan. Granted, the fact that
|
||
|
Net & Com specifically wooed Computer Telephony equipment vendors for a
|
||
|
special section of floor space managed to draw some of these products out of
|
||
|
the woodwork, but stil wars are starting to heat up in Japan just as they are in
|
||
|
the U.S., with USR pushing its X2 technology, and some literature from
|
||
|
Rockwell conspicuously nearby at a different vendor's booth pushing
|
||
|
Rockwell's "K56Plus" technology. Both do the same thing for you, of course:
|
||
|
56Kbps downstream to your modem so that your web pages come in faster, same
|
||
|
old 33.6Kbps upstream to your Internet provider, with two catches: first,
|
||
|
your provider has to be using central-site equipment which taps directly
|
||
|
into something digital, meaning that in Japan your provider will need to be
|
||
|
connected to NTT via ISDN, usually PRI (NTT calls this "INS1500"). Second,
|
||
|
both you and your provider have to use compatible equipment for you to be
|
||
|
able to get 56Kbps service. USR X2 won't work with Rockwell K56Plus, and
|
||
|
vice-versa. Frankly, in Japan this is a battle that I expect Rockwell to
|
||
|
win, at least in the ISP market, because the overwhelming majority of ISP
|
||
|
central-site equipment that uses INS1500 today is Ascend Maxes, and Ascend
|
||
|
uses Rockwell chips. To use USR modems at 56Kbps, your Internet provider
|
||
|
has to be using USR Total Control equipment, and by USR's own count there
|
||
|
are only a handful of providers in Japan which have deployed the USR TC.
|
||
|
Advice to USR: if you want to sell the Japanese public on 56Kbps modems for
|
||
|
personal Internet use, you're going to have to crack the ISP market. To do
|
||
|
that, you're going to have to offer an aggressive ISP discount plan to give
|
||
|
providers a reason to defect from Ascend, which has a 2-year head start on
|
||
|
you.
|
||
|
|
||
|
** Toys and trends **
|
||
|
|
||
|
The show also gave some hints of future directions for Japan's Internet.
|
||
|
First, the general trend seems to be that Internet-related products in the
|
||
|
west are making it to Japan faster than they used to. I was a surprised to
|
||
|
see that Internet-to-TV technology, which was making its mark in the U.S.
|
||
|
this past Christmas in the form of the "WebTV" product, was on display at
|
||
|
Net & Com and is apparently available to buy today. JCC demonstrated the
|
||
|
"super iBOX" Internet TV appliance (basically a stripped-down PC with an
|
||
|
NTSC video connector), with list pricing that starts at Y54,000. Of course,
|
||
|
they were cheating by running the video connection out the S-VHS jack into
|
||
|
high-end Sony wide-screen televisions, giving a much higher video quality
|
||
|
than the average user would see on an average TV set, but the fact remains
|
||
|
that the technology is here and ready to go.
|
||
|
|
||
|
Security products, mostly firewall hardware and software, were on display at
|
||
|
a large number of booths, and I saw displays advertising encryption cards at
|
||
|
several locations. If this is any anticipation of demand, we may see a lot
|
||
|
of sites throw up firewalls in the next 12 months. Whether they'll actually
|
||
|
be configured to offer any reasonable security is another issue, but at
|
||
|
least the purchasers will FEEL safe.
|
||
|
|
||
|
Also present were the usual large number of low-end "SOHO" ISDN and
|
||
|
leased-line routers. What's interesting at this particular point in time is
|
||
|
that we're seeing so many vendors with these basic 64Kbps and 128Kbps
|
||
|
routers that they're starting to seriously think about price as a
|
||
|
competition point. For at least a year, Yamaha has dominated Japan's
|
||
|
64Kbps/128Kbps router market, because they were the first vendor to get out
|
||
|
a product which had all of these features:
|
||
|
1. It worked as advertised.
|
||
|
2. It had documentation in Japanese.
|
||
|
3. It handled leased line connections as well as ISDN connections.
|
||
|
4. The price was right; Y200,000 list initially, now down to about
|
||
|
Y139,000 list, which means you can buy it for about Y100,000.
|
||
|
|
||
|
Ascend, which had an early lead in getting these routers to market in Japan,
|
||
|
fell behind in my opinion primarily because they delayed providing
|
||
|
Japanese-language manuals. Tzone in Akihabara, for example, sells Yamaha
|
||
|
routers, not Ascend routers. New on the scene, however, is the Cisco 760
|
||
|
low-end router, and Cisco is rather surprisingly adopting an aggressive
|
||
|
pricing strategy. I've seen this product, which doesn't handle leased line
|
||
|
connections yet as far as I can tell, priced LOWER than Yamaha's rather low
|
||
|
pricing. Is the Cisco brand name enough to overcome Yamaha's momentum?
|
||
|
Time will tell.
|
||
|
|
||
|
The big surprise of the Net & Com show was the large number of voice-over-IP
|
||
|
products on display, suggesting that at least the technology, if not the
|
||
|
regulatory environment or the business will, to shift voice phone calls onto
|
||
|
Internet connections is becoming available in Japan. Granted, the fact that
|
||
|
Net & Com specifically wooed Computer Telephony equipment vendors for a
|
||
|
special section of floor space managed to draw some of these products out of
|
||
|
the woodwork, but still... voice over IP? Only 12 months ago that idea was
|
||
|
considered a fringe hobbyist experiment even in the states, and now we're
|
||
|
seeing IP-capable PBXes on display at a business technology show in Japan?
|
||
|
The mind boggles. Just to reinforce my state of mind, hiding within one of
|
||
|
the demo booth sections I found a one-page flier from Rimnet which says that
|
||
|
they're using technology from a company called Vienna Systems to provide true
|
||
|
PSTN-to-PSTN connectivity running over the Internet. I was informed two
|
||
|
days later that Rimnet has started offering voice telephone service between
|
||
|
Tokyo and Osaka, presumably running the voice traffic as IP packets over its
|
||
|
own leased circuits, for rates which undercut those of NTT... and then
|
||
|
informed two days after THAT that MPT has just declared Rimnet's
|
||
|
PSTN-to-PSTN voice IP service illegal. Politics as usual, it would seem...
|
||
|
if it's good for the consumer but NTT doesn't like it, it's not going to
|
||
|
happen. It's interesting to compare MPT's "no Internet telephony" attitude
|
||
|
to the situation in Australia, where there is an active Internet telephony
|
||
|
service run by OZemail providing real competition to the established
|
||
|
telcos. I know it's providing real competition because I heard a Telstra
|
||
|
manager complaining about it at APRICOT in Hong Kong two weeks ago. What
|
||
|
Japan needs is its own equivalent of the VON (voice-over-network) coalition
|
||
|
(www.von.com) to push in favor of MPT rulings allowing full interconnection
|
||
|
between Internet networks and the public voice network. It might teach NTT a
|
||
|
thing or two about its own long distance charges.
|
||
|
|
||
|
|
||
|
** My advice **
|
||
|
|
||
|
Nobody ever takes my advice, but I'll give it anyway, if only so that I can
|
||
|
say "I told you so" a few years from now.
|
||
|
|
||
|
To small Japanese ISPs: Some observers believe that you're doomed; that OCN,
|
||
|
declining margins for dial-up, and the advent of advertising-sponsored free
|
||
|
Internet services will put you all out of business. I'm not convinced, nor
|
||
|
is Jack Rickard of Boardwatch Magazine, who wrote in September that
|
||
|
"customer service and scalability are the only issues that matter in
|
||
|
providing Internet access. The big telcos and cable companies are not going
|
||
|
to 'take over' internet access and drive the little guys out any time soon."
|
||
|
Providing the hand-holding necessary to get the newbies up and running with
|
||
|
their first Internet connection is tough, time-consuming, and not something
|
||
|
that the big boys necessarily want to deal with... after all, there are an
|
||
|
awful lot of newbies out there, and sometimes they can be a real pain to
|
||
|
teach. If you can maintain a strong reputation for personal service in your
|
||
|
local area, and keep your overhead costs down, I think there's a future for
|
||
|
you. However, no matter who you are, your customers WILL start asking for
|
||
|
56Kbps and 64Kbps dial-up services. This means that if you haven't already
|
||
|
done so, you need to study up on ISDN-capable central-site equipment and
|
||
|
start thinking about ordering an INS1500 line from NTT. If you don't
|
||
|
operate in a major metropolitain area, order that first INS1500 line NOW...
|
||
|
you'll force NTT to haul the fiber to your building, and by the time they
|
||
|
get it there you'll probably be wanting that line.
|
||
|
|
||
|
To Yamaha: your basic 64/128Kbps ISDN and leased line RT100i router is nice,
|
||
|
and your four-line central-site version is nice too, but now the big boys in
|
||
|
the router business are entering this game and you'll need to keep up. Work
|
||
|
on a larger central-site product with more ports. You might even want to
|
||
|
consider building a high-speed unit that works at speeds from 192Kbps to T1.
|
||
|
|
||
|
To Cisco: does your entry-level 760-series ISDN router work over leased
|
||
|
lines? If not, change it so it does... you'll then become a full competitor
|
||
|
to the Yamaha RT100i series.
|
||
|
|
||
|
To (terminal server maker) Livingston: congratulations on finally
|
||
|
discovering the Japanese market... various evidence I've seen recently
|
||
|
suggests you're getting serious about Japan. However, Ascend has at least a
|
||
|
2-year head start on you with their PRI product, and nobody seems to care
|
||
|
how much they've mutated RADIUS with their own proprietary modifications. I
|
||
|
don't know if you've got a price advantage for your Portmaster 3 series
|
||
|
equipment, but if you don't, you're going to have to find a good set of
|
||
|
reasons to convince potential customers why they shouldn't buy Ascend. In
|
||
|
addition, one of the best-kept secrets in Japan is that it's possible for
|
||
|
ISPs to inexpensively provide 64Kbps and 128Kbps dial-up service to
|
||
|
customers using the Portmaster 2 series with an ISDN card. Because it can
|
||
|
take so long to get INS1500 into a site in Japan, the PM2 with INS64 lines
|
||
|
is an excellent, reasonably-priced alternative for a small ISP trying to
|
||
|
provide some 64Kbps and 128Kbps dial-up service. Write up a small
|
||
|
Japanese-language white paper on this topic and get it out to your sales
|
||
|
force. Include cost comparisons. For a small to medium port count, the PM2
|
||
|
solution will win hands-down over something like the Ascend Max 4000.
|
||
|
|
||
|
To Ascend: What can I say? It's difficult to argue with success. Still,
|
||
|
your boxes need at least two things: more CPU and fewer bugs. I have yet to
|
||
|
talk to an ISP that uses the full number of PRI ports on an Ascend Max
|
||
|
box... apparently there just isn't enough CPU firepower in the box to
|
||
|
handle that many calls. Back in the bad old days of 1995, I had first-hand
|
||
|
experience with an Ascend Pipeline 400 router that was crashing every 3 to 5
|
||
|
minutes... all because I was foolish enough to think that because the box
|
||
|
had 4 ISDN ports, I could actually USE all 4 ISDN ports. Is your tech
|
||
|
support department's stock response to "I have this problem, it looks like a
|
||
|
bug" still "Upgrade to patch level 5.3b6l2c57, which is today's patch
|
||
|
release"? If Ascend hasn't got past the "a new software patch every day!"
|
||
|
stage of software quality control, you should get there fast or risk an
|
||
|
angry customer base.
|
||
|
|
||
|
To the Japanese government: your gorilla telco, NTT, is trying to become an
|
||
|
even larger gorilla. This is getting out of control, assuming that you ever
|
||
|
had any control over the situation in the first place. Until you stop
|
||
|
accepting fictitious telco breakups, take major steps to deregulate your
|
||
|
telecommunications industry, and impose more stringent restrictions on NTT
|
||
|
to force down its pricing in its monopoly areas and prevent it from engaging
|
||
|
in cross-subsidization, your citizens will continue to pay far more than
|
||
|
they have to for telco services and your businesses will not be competitive
|
||
|
on an information technology level with businesses in countries with saner
|
||
|
telecommunications costs. If you want to know what to do, talk to people in
|
||
|
the trenches who have to buy services from NTT, talk to GLOCOM, talk to the
|
||
|
consumer, talk to anybody except MPT bureaucrats and NTT managers and board
|
||
|
members. You should promote separate facilities-based competition, not the
|
||
|
sort of pseudo-competition we have today where everybody else has to purchase
|
||
|
rack space in NTT's buildings and buy access to their local loop. You
|
||
|
should pass right-of-passage legislation declaring that all conduits, pipes
|
||
|
and poles which carry telecommunications lines are a public good which
|
||
|
cannot be owned by NTT; no more of this nonsense about TTnet not being able
|
||
|
to pull in fiber because NTT owns the poles. Allow voice over IP; if Rimnet
|
||
|
can compete with NTT for voice traffic using NTT's own leased lines as the
|
||
|
primary conduit of the packets, there's no reason they shouldn't be allowed
|
||
|
to do so. Reduce your restrictions on wireless networking to allow
|
||
|
license-free wireless equipment, and in particular spread-spectrum
|
||
|
equipment, with a range of more than a few hundred meters. 20 kilometers
|
||
|
would be nice for starters. And above all else, stop NTT from using its
|
||
|
lock on the local loop as a way to prevent competition.
|
||
|
|
||
|
To the Japanese telecommunications-using citizen: are there any public
|
||
|
interest groups that lobby on behalf of Joe Citizen regarding Internet and
|
||
|
telecommunications issues in Japan? If there aren't, could you make some? Or
|
||
|
is this so foreign a concept that it isn't even possible to imagine it? In
|
||
|
the U.S. we have the VON coalition promoting voice-over-IP when the telcos
|
||
|
tried to squash it. We have the Internet Access Coalition producing studies
|
||
|
countering the telco claim that Internet users are clogging up the public
|
||
|
phone network. We have a broad coalition of plaintiffs working together in
|
||
|
the anti-CDA (communications decency act) court challenge. We have, at least
|
||
|
occasionally, the open comments solicitation process from the FCC as a
|
||
|
method of the public making sure that the FCC doesn't do something totally
|
||
|
stupid. We have, I would like to hope, a process and a culture which help
|
||
|
to ensure that the phone companies don't always get what they want...
|
||
|
because what your phone company wants isn't always what YOU should want. If
|
||
|
citizens don't control this process in Japan, somebody else (the phone
|
||
|
company, MPT bureaucrats, politicians, pick your favorite) will.
|
||
|
|
||
|
To the English-speaking Internet consumer in Japan: there are still people
|
||
|
out there propogating one of two myths. These are, first, that Niftyserve
|
||
|
is the best/only method of obtaining Internet access in Japan, and second,
|
||
|
that TWICS is the only method. Whenever you find one of these people,
|
||
|
please hit them over the head with blunt objects and tell them to buy either
|
||
|
a copy of Internet Magazine (if they read Japanese) or a copy of Computing
|
||
|
Japan (if they don't) and to start reading the ads. There are over 1000
|
||
|
Internet providers in Japan today; anybody who still thinks that Niftyserve
|
||
|
is a necessity needs an education. And sure, TWICS is still an option, and
|
||
|
has been for years, but it isn't the ONLY option.
|
||
|
|
||
|
To NTT: Lay down more fiber. Lay down more copper. Clean up the quality of
|
||
|
your copper and your switching equipment in areas where transmission quality
|
||
|
is poor. Divert some of your huge piles of money into doing realistic
|
||
|
demand projections and investing in switching infrastructure so that you
|
||
|
have equipment ready IN ADVANCE of demand. ISP customers should not have to
|
||
|
wait 3, 6, or 9 months for your internal procurement wheels to grind to
|
||
|
order a new PRI board for your central-site equipment just so the ISP can
|
||
|
get another INS1500 line. There shouldn't be an extra 3 month delay in
|
||
|
smaller cities to obtain INS64 lines because your copper isn't clean.
|
||
|
|
||
|
|
||
|
** No fate but what we make **
|
||
|
|
||
|
In June 1994, in an essay which appeared in Computer-Mediated
|
||
|
Communication magazine, I wrote these words after attending the 1994 Tokyo
|
||
|
Business show:
|
||
|
"I was keeping my eyes out for the magic word 'Internet' in katakana,
|
||
|
but I saw it almost not at all."
|
||
|
|
||
|
Today, nearly 3 years after I wrote those words, it's impossible to NOT see
|
||
|
the word "Internet" at any technology show in Japan. We've gone from 2
|
||
|
providers of dial-up service in the entire country, one selling only UUCP at
|
||
|
Y30/minute (IIJ) and one only providing VMS shell accounts (TWICS, which
|
||
|
started offering PPP in 1995), to over 1000 ISPs in hundreds of locations.
|
||
|
We now have nationwide call-routing services available from the various NTT
|
||
|
competitors which allow end users anywhere in the country to connect to a
|
||
|
variety of Internet providers for rates as low as Y9/minute... still a heavy
|
||
|
surcharge, but better than the bad old days when some users were going so
|
||
|
far as to use international callback systems to reach their Tokyo-based
|
||
|
Internet providers, since the $1.00/minute or so that they paid to route the
|
||
|
call to the U.S. and back was still lower than NTT's domestic long-distance
|
||
|
charges to call Tokyo. We've seen the total Internet bandwidth into Japan
|
||
|
increase from about 1 Mbps total in late 1994 to multiple T3 (45 mbps)
|
||
|
circuits today. We've seen leased line and dial-up prices slashed and
|
||
|
burned in price wars which have lowered the price (and, frankly, almost
|
||
|
certainly lowered the average quality) of Internet service to the end user.
|
||
|
And for the most part, with one or two notable exceptions, the government
|
||
|
has steered clear of the censorhappy attempts to control content which the
|
||
|
governments of the U.S., Singapore, Germany, and other nations have
|
||
|
disgracefully indulged themselves in. Internet life in Japan is certainly
|
||
|
better than it was in late 1994, and I'm happy to have played my part in
|
||
|
helping it to grow.
|
||
|
|
||
|
Yet despite the improvements, I'm haunted by feelings that life could be
|
||
|
better, and I find myself always asking "what if..." questions. What if
|
||
|
leased line circuits in Japan had a price per unit bandwidth per unit
|
||
|
distance comparable to those in the U.S? What if opening an Internet
|
||
|
exchange were as simple as providing the housing, the electrical power, and
|
||
|
an air conditioner? Would we see a new collection of IXes pop up in
|
||
|
unexpected locations... Sapporo IX, Kyuushu IX? What if unlicensed
|
||
|
spread-spectrum wireless devices were allowed to transmit at 1 watt of power
|
||
|
instead of the 10 mw I keep seeing in the spec sheets? What if there were
|
||
|
consumer-friendly and competition-friendly interconnection regulations,
|
||
|
rigorously enforced? What if the government were more interested in
|
||
|
promoting competition and new methods of communication than in protecting
|
||
|
NTT's interests? What if anybody could order an international line, or set
|
||
|
up a satellite transmission system, without needing at least a few million
|
||
|
dollars in working capital and various permissions from the government? What
|
||
|
if NTT were REALLY broken up... into 8 or more separate local loop
|
||
|
companies ("baby NTT's"?) and several long-distance-only companies, with a
|
||
|
consumer-friendly watchdog organization appointed to prevent collusive
|
||
|
practices between the new corporations? What if it didn't cost US$700 to
|
||
|
install a phone line? What if voice-over-IP were legal? What if I had legal
|
||
|
recourse to force faster action when NTT tells me it's going to take 9
|
||
|
months to put in an ISDN line? What if telecommunications regulations were
|
||
|
made on a regional or city-by-city basis instead of by one Tokyo-cental
|
||
|
organization? Might we see some cities gaining reputations as "telco
|
||
|
havens" for business due to their efforts to promote competition and push
|
||
|
down costs?
|
||
|
|
||
|
There are some things, it's said, that man was never meant to know. And,
|
||
|
wonder as I might, I don't see much chance of any of my questions being
|
||
|
answered any time this century. I hope, for once, that I'm dead wrong.
|
||
|
|
||
|
------
|
||
|
|
||
|
Author's bio:
|
||
|
|
||
|
After earning his M.S.E.E. from Cornell University (Ithaca, New York), Bruce
|
||
|
Hahne came to Japan in the fall of 1993. After one year of grinding out C++
|
||
|
code for Mitsubishi Electric and continued frustration with the poor quality
|
||
|
and low availability of Internet service in Japan, he escaped the clutches
|
||
|
of corporate Japan in 1994 to help create the Internet service provider
|
||
|
Global OnLine Japan K.K., where he served as V.P. Technology until 1996. He
|
||
|
is presently finishing a brief stint as head engineer for Business Network
|
||
|
Telecom K.K. Where he goes after that is anyone's guess, though hopes are
|
||
|
high for maintaining some involvement in Asia-Pacific Internet and
|
||
|
communications development. He has recently created a new company, ISP
|
||
|
Solutions Inc., whose goal is to provide cutting-edge hardware and software
|
||
|
technologies to ISPs worldwide.
|
||
|
|
||
|
---------------------------------------------------------------------------
|
||
|
References and resources:
|
||
|
|
||
|
Publications:
|
||
|
- Computing Japan's web site is at www.cjmag.co.jp
|
||
|
- Internet Magazine's publisher, Impress, is at www.impress.co.jp
|
||
|
- Boardwatch magazine is at www.boardwatch.com
|
||
|
- The Computer-Mediated Communication archives are at
|
||
|
www.december.com/cmc/mag/archive/index.html
|
||
|
|
||
|
Providers and telcos:
|
||
|
- Tokyo Internet is at www.tokyonet.ad.jp
|
||
|
- IIJ is at www.iij.ad.jp
|
||
|
- TWICS is at www.twics.com
|
||
|
- Rimnet is at www.rim.or.jp
|
||
|
- NTT is at www.ntt.co.jp
|
||
|
- News items about Direct Internet are at:
|
||
|
www.pcronline.com/pcnews/1127/010.html
|
||
|
www.dbsdish.com/news3/news1773.html
|
||
|
www.tele-satellit.com/listserver/tags1/sat-nd/msg00205.html
|
||
|
- OZemail, provider of voice-over-IP services in Australia, is at
|
||
|
www.ozemail.com.au
|
||
|
- KDD is at www.kdd.co.jp
|
||
|
- IDC is at www.idc.co.jp
|
||
|
- ITJ is at www.itj.co.jp
|
||
|
- DDI is at www.ddi.co.jp
|
||
|
- TWJ is at www.telewaynet.ad.jp
|
||
|
- JCC is at www.jcc.co.jp
|
||
|
|
||
|
Equipment and product suppliers and manufacturers:
|
||
|
- Livingston Enterprises is at www.livingston.com
|
||
|
- Ascend Communications is at www.ascend.com
|
||
|
- Cisco Systems is at www.cisco.com
|
||
|
- US Robotics is at www.usr.com and www.usr.co.jp
|
||
|
- Rockwell Semiconductor is at www.rockwell.com
|
||
|
- Yamaha is at www.yamaha.co.jp
|
||
|
|
||
|
Organizations:
|
||
|
- WIDE, Japan's academic Internet, is at www.wide.ad.jp
|
||
|
- GLOCOM's home page is at www.glocom.ac.jp
|
||
|
- Japan's MPT is at www.mpt.go.jp
|
||
|
|
||
|
Other:
|
||
|
- The APRICOT conference home page is at www.apricot.net
|
||
|
- The voice-over-net coalition is at www.von.com
|
||
|
- The Internet Access Coalition is at www.internetaccess.org
|
||
|
- The home site for the anti-CDA court challenge in the U.S. is at
|
||
|
www.aclu.org/issues/cyber/hmcl.html
|
||
|
- Various fact-checking and background research for this essay was done
|
||
|
using the Altavista search engine at www.altavista.com.
|
||
|
- The Newsbytes Pacifica archives at
|
||
|
www.nb-pacifica.com/headlines/archives.html and the GLOCOM Netizen mailing
|
||
|
list archives at www1.glocom.ac.jp/Netizen/archive-e/ provided reference
|
||
|
material on the NTT "breakup" announcements of late 1996.
|
||
|
- Thanks to Stephen Anderson of GLOCOM for comments on a preliminary draft of
|
||
|
this essay.
|
||
|
|
||
|
--------------------------------------------------------------------------
|
||
|
|
||
|
Disclaimers: With the exception of Business Network Telecom, I don't
|
||
|
work for any of the companies listed above. All opinions are mine; any
|
||
|
resemblance to the opinions of others, or to anything vaguely resembling
|
||
|
sanity, is completely coincidental. These opinions are free, so you get
|
||
|
what you pay for, and anybody running out and investing in somebody's
|
||
|
stock just because of something I wrote here is not allowed to come
|
||
|
yelling to me when a competitor comes out with a vastly superior product
|
||
|
next month. Send factual corrections to my email box, flames to /dev/null.
|
||
|
|
||
|
Legal matters: This essay is copyright (c) 1997 by Bruce M. Hahne.
|
||
|
Republication or redistribution of this essay for non-commercial purposes,
|
||
|
including noncommercial archiving on web, ftp, and gopher sites, is
|
||
|
permitted and encouraged so long as this copyright notice and the contact
|
||
|
information below is maintained. Although it's not required, it would be
|
||
|
nice if you'd drop me email to let me know where you republished it.
|
||
|
Republication or redistribution in any form for commercial purposes is not
|
||
|
permitted without my permission; please contact me first and we can discuss
|
||
|
your plans.
|
||
|
|
||
|
Contact information:
|
||
|
Author's present address: hahne@giganet.net
|
||
|
Author's permanent address: hahne@acm.org
|
||
|
|
||
|
Affiliations: EFF (Electronic Frontier Foundation), CPSR (Computer
|
||
|
Professionals for Social Responsibility), ACM (Association for Computing
|
||
|
Machinery), ACLU (American Civil Liberties Union).
|
||
|
--------------------------------------------------------------------------
|
||
|
|
||
|
------------------------------
|
||
|
|
||
|
Date: Thu, 15 Dec 1996 22:51:01 CST
|
||
|
From: CuD Moderators <cudigest@sun.soci.niu.edu>
|
||
|
Subject: File 2--Cu Digest Header Info (unchanged since 13 Dec, 1996)
|
||
|
|
||
|
Cu-Digest is a weekly electronic journal/newsletter. Subscriptions are
|
||
|
available at no cost electronically.
|
||
|
|
||
|
CuD is available as a Usenet newsgroup: comp.society.cu-digest
|
||
|
|
||
|
Or, to subscribe, send post with this in the "Subject:: line:
|
||
|
|
||
|
SUBSCRIBE CU-DIGEST
|
||
|
Send the message to: cu-digest-request@weber.ucsd.edu
|
||
|
|
||
|
DO NOT SEND SUBSCRIPTIONS TO THE MODERATORS.
|
||
|
|
||
|
The editors may be contacted by voice (815-753-0303), fax (815-753-6302)
|
||
|
or U.S. mail at: Jim Thomas, Department of Sociology, NIU, DeKalb, IL
|
||
|
60115, USA.
|
||
|
|
||
|
To UNSUB, send a one-line message: UNSUB CU-DIGEST
|
||
|
Send it to CU-DIGEST-REQUEST@WEBER.UCSD.EDU
|
||
|
(NOTE: The address you unsub must correspond to your From: line)
|
||
|
|
||
|
Issues of CuD can also be found in the Usenet comp.society.cu-digest
|
||
|
news group; on CompuServe in DL0 and DL4 of the IBMBBS SIG, DL1 of
|
||
|
LAWSIG, and DL1 of TELECOM; on GEnie in the PF*NPC RT
|
||
|
libraries and in the VIRUS/SECURITY library; from America Online in
|
||
|
the PC Telecom forum under "computing newsletters;"
|
||
|
On Delphi in the General Discussion database of the Internet SIG;
|
||
|
on RIPCO BBS (312) 528-5020 (and via Ripco on internet);
|
||
|
and on Rune Stone BBS (IIRGWHQ) (860)-585-9638.
|
||
|
CuD is also available via Fidonet File Request from
|
||
|
1:11/70; unlisted nodes and points welcome.
|
||
|
|
||
|
In ITALY: ZERO! BBS: +39-11-6507540
|
||
|
In LUXEMBOURG: ComNet BBS: +352-466893
|
||
|
|
||
|
UNITED STATES: etext.archive.umich.edu (192.131.22.8) in /pub/CuD/CuD
|
||
|
ftp.eff.org (192.88.144.4) in /pub/Publications/CuD/
|
||
|
aql.gatech.edu (128.61.10.53) in /pub/eff/cud/
|
||
|
world.std.com in /src/wuarchive/doc/EFF/Publications/CuD/
|
||
|
wuarchive.wustl.edu in /doc/EFF/Publications/CuD/
|
||
|
EUROPE: nic.funet.fi in pub/doc/CuD/CuD/ (Finland)
|
||
|
ftp.warwick.ac.uk in pub/cud/ (United Kingdom)
|
||
|
|
||
|
|
||
|
The most recent issues of CuD can be obtained from the
|
||
|
Cu Digest WWW site at:
|
||
|
URL: http://www.soci.niu.edu/~cudigest/
|
||
|
|
||
|
COMPUTER UNDERGROUND DIGEST is an open forum dedicated to sharing
|
||
|
information among computerists and to the presentation and debate of
|
||
|
diverse views. CuD material may be reprinted for non-profit as long
|
||
|
as the source is cited. Authors hold a presumptive copyright, and
|
||
|
they should be contacted for reprint permission. It is assumed that
|
||
|
non-personal mail to the moderators may be reprinted unless otherwise
|
||
|
specified. Readers are encouraged to submit reasoned articles
|
||
|
relating to computer culture and communication. Articles are
|
||
|
preferred to short responses. Please avoid quoting previous posts
|
||
|
unless absolutely necessary.
|
||
|
|
||
|
DISCLAIMER: The views represented herein do not necessarily represent
|
||
|
the views of the moderators. Digest contributors assume all
|
||
|
responsibility for ensuring that articles submitted do not
|
||
|
violate copyright protections.
|
||
|
|
||
|
------------------------------
|
||
|
|
||
|
End of Computer Underground Digest #9.20
|
||
|
************************************
|
||
|
|