345 lines
17 KiB
Plaintext
345 lines
17 KiB
Plaintext
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February 1991
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PUBLIC SERVICES CONSOLIDATION:
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THE ANSWER TO YOUR COMMUNITY'S NEEDS
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By
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Robert L. Sobba
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Chief
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Caldwell, Idaho, Police Department
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The consolidation of police and fire services is not a new
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concept. In fact, the first account of combining public service
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functions dates back to 27 B.C. Then, the Roman Emperor Augustus
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formed the Vigiles, a group of men armed with batons and short
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swords who were responsible for keeping the order and fighting
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fires. (1) In the United States, the first public safety
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department can be traced back to 1911 in Grosse Point,
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Michigan. (2) Yet, even though consolidation of public service
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functions has a solid historical base, the concept has not been
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readily accepted by police officers and firefighters alike.
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This article considers the levels of consolidation that can
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be implemented within a community. It then examines the issues,
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options, and concerns involved in the consolidation of police
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and fire services. But, in the final analysis, whether
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consolidation can meet the needs of the community and the
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expectation of its citizens rests with the individual
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municipality. Only its administrators can decide if
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consolidation can work for them.
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LEVELS OF CONSOLIDATION
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There are five levels of consolidation--full, partial,
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selected area, functional, and nominal. (3) Each has been adopted
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by individual municipalities throughout the United States as a
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means to provide police and fire services to the residents of the
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community. (4)
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When public services are fully consolidated, police and
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firefighting duties are combined under a single agency. Sworn
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personnel, who are commonly referred to as public safety
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officers, perform both law enforcement and firefighting
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functions.
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With partial consolidation, the two public service
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functions remain separate, except for a designated cadre of
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public safety officers who are trained to perform both law
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enforcement and firefighting duties. When engaged in police
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work, these personnel serve under the command of the police
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administrator; when acting as firefighters, they are supervised
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by the fire chief.
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Selected consolidation occurs when only a certain portion
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of a community is serviced by public safety officers. This
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level of consolidation usually takes place in areas newly
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annexed to the municipality. Except in this limited geographic
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area, the police and fire departments remain separate.
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Functional consolidation is practiced when separate
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departments are maintained, but some duties usually performed by
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one department are assigned to another. For example, fire
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personnel may help in administering police work or police
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officers may assist fire-fighters at the scene by reading gauges
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or by hooking up hoses. (5)
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With nominal consolidation, the police and fire departments
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operate under the administration of a single director, though
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the two departments remain completely separate. The public
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safety director maintains full authority over all police and
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fire services.
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There are no nationwide figures that reflect the current
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number of each level of consolidation in operation. The various
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municipalities across the country that have adopted some form of
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consolidation selected the level best suited for them. In
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essence, consolidation varies from community to community.
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CONSOLIDATION FACTORS
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Issues To Be Addressed
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The first issue of consolidation concerns efficiency and
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productivity. Many city managers believe consolidation to be a
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more productive and efficient way to manage employees. For
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example, in Morgantown, North Carolina, city leaders conducted a
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study to determine if the creation of a public safety department
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would benefit their city. As a result of this study, they
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discovered that less than 2% of firefighters' time is spent
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fighting fires and that 60% of their time was considered
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unproductive. In addition, 49% of the calls to the fire
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department were either false alarms, nonfire rescues, or to
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alert fire-fighters to stand by. Only 15 of the 285 calls
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involving actual fires represented losses of more than $500, and
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4 of these calls were for car fires. (6)
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Another issue involved in the consolidation concept is
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saving money, although this is a much-debated point. Opponents
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often claim that any anticipated or realized savings are
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actually used to pay for increased training and equipment costs.
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With consolidation, a public service candidate officer must not
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only complete training at the police academy but also the
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training necessary to be certified as a firefighter. (7)
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For proponents of consolidation, the issue becomes one of
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cost avoidance, or more specifically, that consolidation avoids
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future costs. An example would be projected city growth figures
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that show a city may need five more police officers and five more
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firefighters over the next 5 years. By cross-training personnel
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in both police and fire duties, the city may need only seven more
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employees, thus avoiding the continuing expense of three more
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employees on the city's payroll. (8) This same theory can be
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applied to equipment and maintenance.
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An article entitled "Managing with Less: What Managers Can
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Expect" perhaps best sums up the reasons for looking at
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consolidation. This article states that city managers faced with
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continuing, if not increasing, fiscal constraints can expect the
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future to include the following:
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1) Unchanged/increased demands for services by the public
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2) Calls for hiring freezes from decisionmakers
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3) Requests or demands for more specific performance
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indicators on what is done
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4) Calls for innovative and creative ways for providing
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traditional savings. (9)
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Yet, whatever the reasons, administrators need to address
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many options and concerns before making a final consolidation
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decision. Then, before such a program is implemented, they must
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weigh them against the advantages and disadvantages that would
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be realized. Nevertheless, for cities faced with increased
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demands for service, but with dwindling funds to meet those
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demands, consolidation may be the appropriate course of
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action. (10)
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Options To Consider
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There is more to consolidation than merely merging two
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public service functions. In fact, there are a wide range of
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options. For example, what will be the level of consolidation?
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Will it entail administrative consolidation only, or will it
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combine administrative and support functions, while keeping
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command and line support personnel separate? Then, there is the
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option of partial consolidation, in which command personnel are
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integrated and line personnel are cross-trained, but specialists
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are not. Or, all full-time personnel are cross-trained and
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responsible for a full range of police-fire duties. The extent
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of consolidation depends entirely on the needs of the particular
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community involved.
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Concerns
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With the various consolidation options come independent
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concerns. First, and foremost, is the extent of training that
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must be provided. Then, there are the perceptions of the public
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and department personnel. Acceptance of consolidation by police
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and fire personnel, which affects morale and performance, can
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affect the viability of the concept before implementation.
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Proponents of consolidation contend that consolidation can
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have a significant positive impact on the community.
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Consolidation can lead to better response time if fire personnel
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could act on crimes observed instead of reporting the crime to
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the police and then waiting for them to arrive at the scene. (11)
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In other words, with consolidation, "police presence" increases.
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The same holds true with police officers trained to fight
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fires and to perform rescue activities. If the police are the
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first to respond to a fire scene and take appropriate action to
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contain the blaze, the devastation to property and the extent of
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injury to victims could be lessened. (12)
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In addition to quicker response times, consolidation
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prevents duplication of support services, such as communication,
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maintenance, and recordkeeping. It is also a means to eliminate
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competition between both public services, promoting a team effort
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and cooperation.
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The funding issue also comes into play when consolidation is
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considered, because both services vie for city funding. Under
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the public safety concept, the director is responsible for both
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the police and firefighters, and much of the traditional debate
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over which service gets the most monies can be averted.
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On the other hand, opponents of consolidation cite the
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increased training costs of one person as a major reason for
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maintaining two distinct service departments. Consolidation
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requires an extended time period to recoup the costs of training
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an individual to be both a police officer and a firefighter.
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Many contend that consolidation destroys the camaraderie
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developed within each service. Public service officers display
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mixed loyalties, and their allegiance is to neither service,
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instead of to one or the other. Other areas that must be
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addressed are start-up equipment costs, the effect consolidation
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would have on police and fire volunteers, and the acceptance of
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or resistance to consolidation by professional associations and
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unions.
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The pay issue plays a major role in the consolidation
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efforts. Obviously, the salaries must be equitable. One
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department determined that at the current rate, it would have to
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pay an entry-level police public safety officer $2,723 more a
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year to make the salary equal to that of a first-year
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firefighter. (13)
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Esai Berenbaum, former Public Safety Director of Durham,
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North Carolina, summed up the resistance in these words:
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"Much of the local opposition to a program represents
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sincere concern on the part of many that services will
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deteriorate, and as a result, lives and property may be
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lost. The traditional organized opposition will use these
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fears to their advantage and exaggerate the potential
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danger. They will report the often-heard fallacies that
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those programs are from small towns only, for suburban
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communities only, or as a temporary provision for newly
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annexed areas. They will emphasize programs that have
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failed. They will contend that `one man can't do two
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jobs.' " (14)
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Efforts to Consolidate
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The many factors involved in consolidation must be given
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serious attention before any steps are taken to convert to
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public safety. The concept must be well thought out and
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discussed among city administrators and fire and police
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officials. They should thoroughly analyze the community's
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police and fire needs and determine if consolidation is really
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necessary to meet these needs.
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After determining the overall mission of the public safety
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concept, administrators should complete a detailed task analysis
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to take into consideration what needs to be done, the amount of
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time needed to complete the transition, and who will be involved
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in the consolidation process. Then, the immediate expense of
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the consolidation effort has to be considered.
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Many times, while the idea of consolidation appears to be
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the solution, administrators fail to recognize what is really
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involved in the move toward consolidation. Few look at the cost
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of uniforms, weapons, salaries, building remodeling, instructor
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development, and recruiting, which may make the effort cost
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prohibitive.
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CONCLUSION
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There is no doubt that public safety programs have
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opponents. The concept creates feelings of apprehension on the
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part of affected employees and the citizens of the community.
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In fact, consolidation efforts have failed in several
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communities.
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At the same time, support for public service consolidation
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exists, and this concept has answered the needs of many
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communities. The public safety concept does work when carefully
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planned and efficiently administered. It is traditional, yet
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new, depending on the particular community involved. And, it may
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be the wave of the future as more cities face growing demands for
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service but less funds to meet those demands. Only time will
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tell.
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FOOTNOTES
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(1) Richard S. Rubin, "Consolidation of Police and Fire
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Services," Journal of Police Science and Administration, vol.
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12, 1984, p. 221.
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(2) Esai Berebaum, Municipal Public Safety (Springfield,
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Illinois: Charles C. Thomas, 1977), p. 3.
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(3) Ronald G. Lynch and Vivian Lord, "Public Safety
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Programs: Consolidating Police and Fire Services," Popular
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Government, Summer 1979, p. 2.
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(4) A few cities that have consolidated public service
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functions are Twin Falls, Idaho (personal interview with Tom
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Courtney, city administrator); Orem, Utah (personal interview
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with Ted Peacock, Director of Public Safety); and Texarkana,
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Arkansas (Bobby Mixon, "Texarkana's Public Safety Program," FBI
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Law Enforcement Bulletin, September 1979, pp. 24-27).
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(5) Supra note 3.
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(6) Douglas O. Bean, "A Small City Adopts the Public
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Safety Concept: Morgantown, North Carolina A Case Study,"
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Popular Government, Summer 1979, p. 16.
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(7) Recruits in the Public Safety Department in Sunnyvale,
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California, must attend an 18-week police academy, then a
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12-week fire academy, followed by a field training program
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(personal interview with Capt. Regan Williams, Sunnyvale,
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California, Public Safety Department).
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(8) When the consolidation effort was completed in
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Kalamazoo, Michigan, there were 36 fewer positions within the
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Public Safety Department than there were when the fire and
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police functions were separate (Michigan Association of Chiefs
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of Police, The Development and Administration of Consolidated
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Fire-Police Departments, Okemos, Michigan, 1985, p. 3).
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(9) Daniel E. O'Toole, "Managing With Less: What Managers
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Can Expect," Public Management, June 1984, p. 20.
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(10) Based on projections for maintaining and improving
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the fire and police departments in Kalamazoo, Michigan, the
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project committee anticipated the city would save $2 million a
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year by starting a consolidated department (Michigan Association
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of Chiefs of Police, The Development and Administration of
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Consolidated Fire-Police Departments, Okemos, Michigan, 1985, p.
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4).
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(11) Prior to the Public Safety Officer (PSO) Program in
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Texarkana, Arkansas, the city employed 50 policemen and 40
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firemen and had an average of 3 patrol vehicles on duty. Both
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police and fire response time was about 6 minutes. The city now
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employs 73 PSOs and has, on the average, 10 patrol cars
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available for patrol duties. Response time is down to 2.8
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minutes for police calls and 1.5 minutes for fire calls. The
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city also reports a decline in both crime and fire losses over
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the years (Bobby C. Mixon, "Texarkana's Public Safety Program,"
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FBI Law Enforcement Bulletin, September 1979, p. 26).
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(12) In Oak Park, Michigan, patrolling public safety
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officers have extinguished 171 fires without the aid of regular
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fire apparatus during a recent 4-year period (Michigan
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Association of Chiefs of Police, The Development and
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Administration of Consolidated Fire-Police Departments, Okemos,
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Michigan, 1985, p. 93).
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(13) In Kalamazoo, Michigan, public safety officers were
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given pay increases that amounted to over 10 percent for police
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and 23 percent for firefighters (Michigan Association of Chiefs
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of Police, The Development and Administration of Consolidated
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Fire-Police Departments, Okemos, Michigan, p. 4).
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(14) Supra note 2, p. 29.
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